Project Worker

Sanctuary Group; Paignton; On-site; GBP 37,195,000 - 46,838,000; Full time

Benefits offered by this job

Health & wellbeing

Life insurance

Parental leave

Leave purchase plan

Training & development

Flexible working

Inclusive culture

Retail discounts

Cycle to Work

Salary sacrifice

Extra hours pay

Job summary

Sanctuary Group is seeking a Project Worker at Woodview House, Paignton, to support people experiencing domestic abuse within a compassionate, community-focused team. The role involves assessing needs, signposting to education, training and employment, helping with finances and welfare benefits, promoting social inclusion, and working with partner agencies while upholding safe working practices.

This not-for-profit employer offers generous leave, a contributory pension, employee support

Qualifications

• Experience supporting people affected by domestic abuse or working in supported living
• Knowledge of housing management, including voids and arrears
• Understanding of occupancy agreements
• Ability to stay calm under pressure and work on your own initiative
• Empathetic and non-judgmental with strong interpersonal skills
• NVQ Level 3 in Health and Social Care, or willingness to work towards
• Proficient technology/IT skills (Microsoft Office and similar)

Responsibilities

• Assess client needs and update support plans, signposting to education, training and employment opportunities
• Support clients with managing finances and welfare benefits
• Encourage social inclusion and help clients build confidence, resilience and self-esteem
• Work with agencies on behalf of clients, promoting choice and acting as an advocate when needed
• Promote safe working practices by completing risk assessments within legislative guidelines

Skills

Empathy

Interpersonal skills

Communication skills

Initiative

Calm under pressure

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Job description

Select how often (in days) to receive an alert:

Department: Health and Social Care (Qualified and Non-Qualifie

Operation: Sanctuary Supported Living

Closing Date: .

Requisition: 230167

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Project Worker

Woodview House, Unit 6, Torbay Business Park, Woodview Road, Paignton TQ4 7HP

£13.87 per hour

Be a safe space when it matters most

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Project Worker to our domestic abuse service at Woodview House, Unit 6, Torbay Business Park, Woodview Road, Paignton TQ4 7HP.

You’ll be part of a compassionate, community-focused team supporting people experiencing domestic abuse, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Assess client needs and update support plans, signposting to education, training and employment opportunities
• Support clients with managing finances and welfare benefits
• Encourage social inclusion and help clients build confidence, resilience and self-esteem
• Work with agencies on behalf of clients, promoting choice and acting as an advocate when needed
• Promote safe working practices by completing risk assessments within legislative guidelines

(This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant).

• Experience supporting people affected by domestic abuse or working in supported living
• Knowledge of housing management, including voids and arrears
• Understanding of occupancy agreements
• Ability to stay calm under pressure and work on your own initiative
• Empathetic and non-judgmental with strong interpersonal skills
• NVQ Level 3 in Health and Social Care, or willingness to work towards
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and a annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
• Enhanced pay rates for additional hours, when available

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.