Trainer

Homeless Link; Greater London; Teletrabalho; GBP 32 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

30 days annual leave

Enhanced family friendly policies

Pension

Interest free travel loans

Tenancy deposit loan

Payroll giving

Cycle to work scheme

Employee assistance programme

Resumo da oferta

Shelter is seeking a Trainer with expertise in housing and homelessness law to deliver training to external customers and help build capacity in the housing sector. You will update and develop courses, ensuring high quality and positive feedback from participants.

You will travel to deliver training as required, work a full-time 35-hour week, and join on a permanent contract with a salary of £35,581 plus £312 Home Worker Allowance.

Qualificações

• Experience delivering and developing training courses that are engaging and interactive.
• Excellent understanding of housing and homelessness law.
• Knowledge of IT tools such as webinar and e-learning platforms and Microsoft applications.

Responsabilidades

• Deliver training to external customers focusing on housing and homelessness.
• Develop and update courses to ensure high quality and positive feedback.
• Participate in consultancy and mystery shopping as needed.

Conhecimentos

Training delivery

Course development

Housing law knowledge

IT tools

Microsoft Office

Ferramentas

Webinar platforms

E-learning platforms

Descrição da oferta de emprego

Salary: Grade 4 - £35,581 per annum plus £312 Home Worker Allowance

Hours: Full time: 35 hours per week

Location: Home Worker with travel as required to deliver training – frequency will vary

Contract: Permanent

Closing date: Thursday 22nd October 2026 at 11.30pm

Are you a Trainer with expertise in housing and homelessness law, looking for your next move? We have an outstanding opportunity at Shelter where you could soon be making a real difference to people affected by the housing emergency.

About the Role

You will deliver training to a variety of external customers, focussing on housing and homelessness. The overall aim will be to support capacity and capability of the housing and homelessness sector to achieve better outcomes for clients. You will need to keep your knowledge up to date and contribute the insights you gain from training delivery and observing our front-line services to develop existing and new courses, ensuring excellent quality and positive feedback. Also, you will participate in consultancy and mystery shopping as needed.

About you

You will need experience of delivering and developing training courses which are engaging and interactive, along with an excellent understanding of housing and homelessness law. You will also have a sound knowledge of IT tools such as webinar and e-learning platform and Microsoft applications. The role will involve travel to deliver training as needed.

Benefits

• 30 days of annual leave
• enhanced family friendly policies
• pension
• interest free travel loans
• tenancy deposit loan
• payroll giving
• cycle to work scheme
• employee assistance programme

About the team – Services for Professionals

We deliver a range of second tier services to support those on the frontline to achieve positive outcomes for people with housing problems. These include training in housing and homeless prevention, housing law consultancy advice, housing debt casework, information and online resources and various targeted projects. We are a national team and work in conjunction with the wider organisation including Legal Services, Learning and Development, Business Support, Telephone and Online services and Operations teams.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We prioritise diversity and have an inclusive and open mindset.