Support Worker

Nurseline Healthcare; West of England; On-site; GBP 18,000 - 24,000; Full time

Job summary

Nurseline Healthcare seeks a dedicated Support Worker to assist patients with mental health conditions. You may work in hospital wards or care settings, applying de-escalation techniques and maintaining records. A flexible schedule including night shifts is required and a CRB disclosure is mandatory.

Candidates should be comfortable with challenging behaviours and collaborate with a multidisciplinary team to support wellbeing and recovery.

Qualifications

• Comfortable providing healthcare to clients with mental impairments.
• Willing to work flexible hours including early and night shifts.
• Experience in social care or support setting preferred.
• Enhanced CRB disclosure required (CRB within 3 months).

Responsibilities

• Work in hospital wards or care homes as assigned.
• Collaborate with multidisciplinary teams to address complex patient needs.
• Respond to distressed patients using non-threatening approaches and de-escalation techniques.
• Attend mandatory training and ensure records are properly kept.

Skills

Empathy

De-escalation

Communication

Record keeping

Job description

Job Description for Support Worker role:

Support workers support and assist patients suffering from various mental health conditions in improving their wellbeing. The successful applicant will be required to work on shift basis in a hospital ward or care home as assigned by Nurseline Healthcare's.

General requirements:

• You must be comfortable and willing to provide healthcare to clients with mental impairments and emotional problems
• You must have the ability to deal with clients who present challenging behaviour by reducing their distress and improving their psychological well-being
• Candidates must be willing to work flexible hours including early and night shifts
• You must be punctual, reliable and adaptable to the different needs of Nurseline Healthcare's client
• You will be required to work in care homes or in hospital wards
• Ability to work alongside other professionals in multidisciplinary teams in order to tackle complex patient problems as well as an ability to work on your own initiative
• Respond to distressed patients in a non-threatening manner and attempting to understand the source of distress;
• Apply 'de-escalation' techniques to help people manage their emotions and behaviour;
• The successful candidate will be required to attend mandatory training and those without a recent CRB (3 months maximum) are required to undergo enhanced CRB disclosure
• Good communication skills and an ability to take records
• Previous experience of working with people in a social care/support setting
• A full enhanced CRB Disclosure (refer to essential requirements above)