Support Worker

Cera Care Ltd; Southend-on-Sea; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday pay

Pension scheme

Free DBS

Mobile phone

Uniform provided

BH Extras platform

Blue Light Card

Discounts on driving

Maternity/paternity leave

Wellbeing support

Care Friends referrals

Job summary

Cera Care Ltd is seeking a Mental Health Support Worker in the Southend area to assist individuals with mental health conditions and past substance misuse. Training is provided, and there is a focus on de-escalation and compassionate care.

You will work as part of Home Healthcare Connected and help people achieve positive changes in their lives. Roles include supporting in crises, communicating effectively, and collaborating with healthcare and social services to ensure access to comprehensive

Qualifications

• No previous experience required; full training provided.
• Willingness to work shifts between 07:00 and 22:00 and on weekends on a rotation basis.
• Ability to communicate effectively and use active listening to understand needs.
• Comfort supporting people with mental health conditions and substance misuse histories.

Responsibilities

• Support people with mental health conditions and substance misuse histories to improve quality of life.
• De-escalate crisis situations using approved techniques and maintain a calm environment.
• Promote positive behaviour and respond to emergencies as part of the care team.
• Collaborate with other healthcare professionals and social services to ensure access to full support services.
• Provide compassionate, patient, and respectful care, potentially including personal care elements.

Job description

We're looking for Support Workers in the Souhtend area. As a Mental Health Support Worker with Home Healthcare Connected you will be playing a fundamental part in improving the lives of people with mental health conditions and a history of substance misuse. You will need to be comfortable supporting people who may at times present with challenging behaviour, training will be given. The role may include elements of personal care.

Are you prepared to support people in crisis, and to de-escalate sensitive situations?

Can you help people to make a positive change to their lives?

Can you communicate effectively and use active listening skills to understand people's needs?

Role highlights:

• Shift patterns consist of Various block shifts between 07.00 and 22.00. Must have weekend availability (every other)
• We can only consider drivers
• Opportunity to complete either NVQ Level 2 or 3 in Social Care (through work-based learning) and further progression opportunities

Our benefits include:

• Holiday pay and pension scheme
• Free DBS, company mobile phone and uniform provided
• Access to our benefits & discounts platform BHN Extras, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.
• Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more
• Enhanced maternity (12 weeks full pay), paternity and parental leave policies
• Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.
• Extra earnings through our referral scheme Care Friends - £400 per referral

More about the role:

• In this role you will need to be able to communicate and promote positive behaviour, identifying triggers in order to prevent escalations of stressful situations.
• You must also be prepared to handle emergencies and crisis situations, using de-escalatation techniques to diffuse situations.
• You will have an awareness of and sensitivity to diverse cultural backgrounds and the co-occuring disorders and the how they can influence menal health and substance misuse issues.
• You will be resilient and able to manage stress and the emotional demands of the role.
• You should have the ability to work collaboratively with other healthcare professionals, social services and community organisations to ensure the people you support get access to a full range of support services.

If you are kind and compassionate, patient and friendly then you will make the perfect support worker - no experience is required and full training is given, we are keen to speak to you.