Support Worker

Cera Care; Southend-on-Sea; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Holiday pay & pension

Free DBS, company phone & uniform

BHN Extras discounts

Blue Light Card Scheme

Driving lesson discounts

Enhanced maternity/paternity

Wellbeing support

Care Friends referral bonus

Job summary

Cera Care is seeking a compassionate Mental Health Support Worker in Southend to help people with mental health conditions and histories of substance misuse. You will provide supportive care, promote positive behaviour, and may assist with personal care. Training is provided, and you will work across shifts between 07:00 and 22:00 with weekend availability.

Full benefits apply. We value your ability to respond calmly to crises, use de-escalation techniques, and to work collaboratively with

Qualifications

• Comfortable supporting people who may present with challenging behaviour (training provided).
• Role may include elements of personal care.
• Willing to support people in crisis and de-escalate situations.
• Must be a driver.

Responsibilities

• Communicate and promote positive behaviour, identifying triggers to prevent escalations.
• Handle emergencies and crises using de-escalation techniques.
• Collaborate with healthcare professionals, social services and community organisations to ensure access to full range of support services.
• Promote sensitivity to diverse cultural backgrounds and co-occurring disorders affecting mental health and substance misuse issues.
• Remain resilient and manage the emotional demands of the role.

Skills

Communication skills

Active listening

De-escalation

Empathy

Team collaboration

Education

NVQ Level 2 in Social Care

NVQ Level 3 in Social Care

Job description

• Compensation: GBP 12.71 - GBP 12.71 - hourly

Job Description

We're looking for Support Workers in the Souhtend area. As a Mental Health Support Worker with Home Healthcare Connected you will be playing a fundamental part in improving the lives of people with mental health conditions and a history of substance misuse. You will need to be comfortable supporting people who may at times present with challenging behaviour, training will be given. The role may include elements of personal care.

Are you prepared to support people in crisis, and to de-escalate sensitive situations?

Can you help people to make a positive change to their lives?

Can you communicate effectively and use active listening skills to understand people's needs?

Role highlights:

• Shift patterns consist of Various block shifts between 07.00 and 22.00. Must have weekend availability (every other)
• We can only consider drivers
• Opportunity to complete either NVQ Level 2 or 3 in Social Care (through work-based learning) and further progression opportunities

Our benefits include:

• Holiday pay and pension scheme
• Free DBS, company mobile phone and uniform provided
• Access to our benefits & discounts platform BHN Extras, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.
• Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more
• Enhanced maternity (12 weeks full pay), paternity and parental leave policies
• Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.
• Extra earnings through our referral scheme Care Friends - £400 per referral

More about the role:

• In this role you will need to be able to communicate and promote positive behaviour, identifying triggers in order to prevent escalations of stressful situations.
• You must also be prepared to handle emergencies and crisis situations, using de-escalatation techniques to diffuse situations.
• You will have an awareness of and sensitivity to diverse cultural backgrounds and the co-occuring disorders and the how they can influence menal health and substance misuse issues.
• You will be resilient and able to manage stress and the emotional demands of the role.
• You should have the ability to work collaboratively with other healthcare professionals, social services and community organisations to ensure the people you support get access to a full range of support services.

If you are kind and compassionate, patient and friendly then you will make the perfect support worker - no experience is required and full training is given, we are keen to speak to you.