Support Worker

Home Group; Tebay; On-site; GBP 16,000 - 17,000; Part time

Benefits offered by this job

34 days leave

Health cash plan

Pension contributions

Instant pay access

Employee discounts

Job summary

Home Group is seeking a caring, proactive individual to support customers in their daily living within their own homes and communities. The role focuses on dignity, respect, and practical help to improve lives.

You will work to empower independence, build confidence, and sustain tenancies, while collaborating with colleagues to meet diverse needs. A Level 2 Diploma in Care or equivalent is preferred, and driving may be required.

Qualifications

• Experience of caring for others, professionally or personally.
• Ability to work on your own initiative, staying calm and positive under pressure.
• Recognise every customer is different and adopt a flexible, personal approach.

Responsibilities

• Supporting customers with daily tasks
• Encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers
• The customer group mainly consists of individuals with low-level mental health support needs, with the focus on developing independent living skills, building confidence, and tenancy sustainment.

Skills

Empathy

Independent

Calm under pressure

Active listening

Customer focus

Education

A Level 2 diploma in Care

Job description

About the role

Earn £13.45 per hour and great benefits including Health Cash Plan

Home, a place where you belong

Join us and make a real difference every day. You'll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.

What you'll do

• Supporting customers with daily tasks
• Encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers
• The customer group mainly consists of individuals with low-level mental health support needs, with the focus on developing independent living skills, building confidence, and tenancy sustainment.

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You'll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.

You have

• Passion to support our customers to live their best lives
• Experience of caring for others, professionally or personally
• The ability to work on your own initiative, staying calm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)

Stronger together

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• The role is 22.5 hours per week, worked across three fixed days, with standard working hours of 9:00am to 5:00pm.
• This is an office and community-based role, supporting customers within their own accommodation across the local area.
• You need an Enhanced with barring list (we pay)
• You need to be able to drive and have access to your own vehicle insured for business purposes
• On the job mileage? We've got you covered

What's in it for you?

• 34 days leave increasing to 39 (including bank hols and a "me day")
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [e-mail].

Key information

• Vacancy ID: 987
• Advertising Salary: Earn £13.45 per hour and great benefits including Health Cash Plan
• Hours Per Week: 22.5
• Vacancy Type: Permanent Part Time
• Location: Maryport
• Closing date: 18 Oct 2026

We are committed to equity, diversity, inclusion and belonging. For reasonable adjustments email [e-mail].