Support Worker

CYGNET; Stoke-on-Trent; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Overtime

Coaching & appraisal

Cycle to Work scheme

Employee discounts

Job summary

Cygnet Hospital Kidsgrove, part of a national network delivering specialist mental health services for women, seeks a confident Support Worker. The role focuses on enhancing care, safety, and wellbeing for residents across two wards in Staffordshire.

You will contribute to a supportive, recovery‑centred environment, providing physical and emotional assistance while adhering to safeguarding and DBS requirements. Successful candidates join a caring team committed to lasting improvements.

Qualifications

• Genuine motivation to improve lives of service users.
• Experience in care or health support is a plus.
• Willingness to work flexible hours and attend training.

Responsibilities

• Provide enhanced care and support to service users.
• Offer physical and emotional support and guidance.
• Assess individual needs and respond appropriately to medical and welfare requirements.

Skills

Communication skills

Team player

Empathy

Excellent interpersonal skills

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a confident Support Worker with a passion for delivering outstanding care.

You’ll be working 42 hours a week, making a positive difference to the lives of the people in our care at Cygnet Hospital Kidsgrove. Cygnet Hospital Kidsgrove is our hospital for women in Staffordshire. There are two wards at the hospital; a 20 bed Acute service for women and an 11 bed Highly Specialised Personality Disorder Rehabilitation service. Crocus Ward provides a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission. Burleigh Ward provides specialised support for women with a personality disorder and other complex needs.

Your day-to-day…

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard Maintain a safe, clean environment for all

Why Cygnet?

• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & "Cycle to Work" scheme

You are…

• Genuinely driven with a desire to make a real difference in people’s lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

If you care about making a difference – we want to talk to you.

At Cygnet, we’ve been changing people’s lives for more than 30 years – thanks to our wide range of high-quality health services. Our care has our patients and residents at its heart and their wellness as its goal. We’re always set on positive, lasting outcomes.