Mental Health Support Worker - North & Mid

Venture-People; Tinsley Green; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Induction training

Professional development

Wellbeing day

28 days annual leave

Staff rewards

Clinical team workshops

EAP access

Job summary

Venture-People is seeking a dedicated Support Worker to provide personalised, community-based care for individuals with complex mental health needs. You will implement tailored plans and work with clinical professionals to promote independence within clients' homes.

Role requires car driver/owner and a willingness to learn within a supportive team, with ongoing training and development opportunities. Location covers Burgess Hill, Haywards Heath, Crawley, and East Grinstead areas.

Qualifications

• Strong communication and interpersonal skills.
• Empathy and a genuine commitment to supporting people with complex mental health needs.
• Reliability and a professional attitude, including punctuality and accountability.
• Willingness to learn and adapt within a flexible, community-based work environment.
• Ability to work independently and as part of a team, maintaining a person-centred approach.

Responsibilities

• Provide personalised, community-based support to individuals, promoting independence within their own homes.
• Work with clients to implement and review tailored care plans, ensuring safety and wellbeing.
• Collaborate with multidisciplinary teams, including clinical professionals, to deliver trauma-informed and recovery-focused care.
• Maintain accurate records and report changes in client condition promptly.
• Participate in ongoing training to develop skills in mental health support and person-centred approaches.

Skills

Communication skills

Empathy

Reliability

Teamwork

Willingness to learn

Record keeping

Job description

Join a dedicated team committed to making a real difference in the lives of individuals with complex mental health needs. You'll work directly within the community, supporting people in their own homes to regain independence and confidence, guided by personalised plans and backed by expert clinical support. This role offers meaningful, hands‑on experience and ongoing training, empowering you to develop valuable skills in trauma‑informed care and recovery‑focused support. It’s an opportunity to grow professionally while contributing to transformative outcomes for those who need it most.

Our North & Mid Outreach team operate throughout the Burgess Hill/Haywards Heath/Crawley/East Grinstead areas so being a car driver is essential for this role.

About the RoleAs part of our outreach team, you will:

• Provide personalised, community‑based support to individuals with complex mental health needs, promoting independence within their own homes.
• Work closely with clients to implement and review tailored care plans, ensuring their safety and well‑being.
• Collaborate with multidisciplinary teams, including clinical professionals, to deliver trauma‑informed and recovery‑focused care.
• Maintain accurate records and report any changes in client condition or concerns promptly.
• Participate in ongoing training to develop skills in mental health support and person‑centred approaches.

Essential qualifications include strong communication and interpersonal skills, empathy, reliability, and a willingness to learn and work flexibly within a community setting.

Previous experience in social care or mental health support is desirable but not essential.

Benefits

• You will receive full induction training and continued professional development
• Excellent support from experienced management and the wider clinical leadership team
• Access to our EAP programme offering telephone support, full counselling services and discounts on a range of shops and services
• A wellbeing day in addition to annual leave, to use however you wish
• 28 days annual leave, increasing with length of service up to 5 additional days
• Staff recognition and rewards.
• Monthly workshops with our Clinical Team as well as access to our library of previous sessions

Requirements

We are seeking Support Workers who are:

• Strong communication and interpersonal skills to effectively engage with individuals and multidisciplinary teams.
• Empathy and a genuine commitment to supporting people with complex mental health needs.
• Reliability and a professional attitude, including punctuality and accountability.
• Willingness to learn and adapt within a flexible, community‑based work environment.
• Ability to work independently and as part of a team, maintaining a person‑centred approach.
• Basic understanding of mental health, trauma‑informed care, and recovery principles is advantageous.
• Competence in maintaining accurate records and reporting changes in client condition promptly.
• Commitment to ongoing professional development and training to enhance skills and knowledge.

Essential:

• Car owner/driver is essential for this role.

Desirable:

• Experience supporting individuals with mental health conditions in community settings