Support Worker

Acuity Care Group; Rowley Regis; Hybrid; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Acuity Academy training

Westfield Rewards

Westfield Health Cash Plan

Employee Assistance Programme

Company mobile phone

Refer a Friend Scheme

Enhanced DBS funded

Weekly or Monthly Pay

Job summary

Acuity Care Group is recruiting a compassionate female support worker to assist a gentleman in his late 30s living with a spinal injury in Rowley Regis. You will provide full daily living support, personal care and bowel management with dignity and respect, using eye-gaze communication where needed.

The role involves home-based care for a family with a young baby, helping with social activities and community access, and requires a full UK driving licence.

Qualifications

• Caring, patient and reliable individual.
• Experience in complex care (spinal injury and bowel care desirable; training can be provided).
• Confident providing personal care with dignity and privacy; supports communication via eye-gaze systems.

Responsibilities

• Provide full daily living support and personal care.
• Assist with bowel management and maintain dignity, privacy and respect.
• Support access to social, leisure and community activities.
• Maintain accurate care records and assist with household tasks.

Skills

Caring

Patient

Reliable

Complex care

Bowel care

Personal care

Eye-gaze support

Communication

Independence support

Driving licence

Tools

Eye-gaze device

Job description

The following content displays a map of the jobs location - Rowley Regis

Pay rate: Weekdays £14.00 days, and Weekdays Nights £14.50, Weekend Nights & Days £14.50
Contract:2 x 24 hrs on both days and waking nights (Monday to Sunday)

We are looking for a compassionate and dedicated female support worker to assist a gentleman in his late 30s who is living with a spinal injury and is paralysed from the chest down. He is a clear communicator and uses an eye-gaze device for typing emails and messages. Full support is required with all aspects of daily living, including personal care and bowel management.

You will be working in a well-adapted home where he lives with his wife and their 8-month-old baby. They are a fun-loving family with a great sense of humour who enjoy spending quality time together. They also have a passion for hobbies such as shooting and visiting local attractions.

Experience and Skills of a Support Worker

• A caring, patient, and reliable individual
• Experience in complex care (including spinal injury and bowel care – desirable but training can be provided)
• Confidence providing personal care, including bowel care management, while maintaining dignity, privacy, and respect.
• Excellent communication skills and the ability to support individuals who use assistive technology, including eye-gaze communication systems.
• A compassionate, patient, and person-centred approach with a genuine passion for supporting others to live independently.
• Ability to build positive professional relationships with both the individual and their family within a home environment.
• Experience supporting people to access social, leisure, and community activities.
• Good organisational skills and the ability to assist with household tasks and maintain accurate care records.
• Ability to work independently, use initiative, and remain calm in a variety of situations.
• Reliability, flexibility, and a strong commitment to delivering high-quality care.
• A positive attitude and a good sense of humour
• A full UK driving licence (essential)
• Clear Career Progression - Opportunities to grow and develop your career.
• Fully Funded Training & Acuity Academy - Ongoing training and recognised qualifications.
• Westfield Rewards - Discounts with 1,000+ retailers, restaurants, and travel brands.
• Westfield Health Cash Plan - 24/7 GP access and healthcare cashback.
• Employee Assistance Programme - Confidential wellbeing and financial support.
• Company Mobile Phone
• Refer a Friend Scheme
• Enhanced DBS Fully Funded
• Weekly or Monthly Pay Available

Our CARE values are at the heart of everything we do:

At Acuity Care Group, CARE isn't just a set of values, it's the way we work every day.