Support Worker

Community Integrated Care; North East; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

28 Days annual leave

Pension Scheme

Casual dress

DBS/PVG paid

Flexible working hours

Guaranteed & contracted hours

Wellbeing investment

Recommend a Friend bonus

Discounts Scheme

Ongoing professional development

Life-long learning

Job summary

Community Integrated Care is a prominent UK health and social care charity that supports thousands of people. We value every colleague and promote a culture where individuals’ values matter and impact is real. Roles include caring for individuals with diverse needs, with emphasis on independence and empowerment.

We offer flexible hours, ongoing professional development, and a supportive leadership team. DBS/PVG costs are funded, and a friendly, inclusive environment is encouraged.

Qualifications

• We recruit people from all walks of life.
• Experience in a support worker or care assistant role is welcome.
• Lived experience or caring for relatives is valued.

Responsibilities

• Spend your shift with the person you support to make a meaningful impact.
• Staff are trained in mandatory care skills and supported by experienced colleagues.
• Be flexible to shifts and support needs across the day.

Skills

Patience

Empathy

Compassion

Reliability

Job description

• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Investment in your wellbeing

Benefits & USP’s

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

We have ages from 31 all the way to 71 so have lots of life experience, routines and habits we do .

We have some communication difficulties which sometimes leads us to become anxious if you cannot help us with what our needs are, or you miss our small gestures of communication which could be a small physical cue not verbal.

Staff are trained and coached in mandatory care skills such as first aid. And are buddies up to with experienced staff to ensure they get to know our little cues and ways of speaking and nonverbal communcation as well as routines and wishes.

To have our personalised home how we like it , and have a team who like to get the best for us.

We love coffee and cake and people watching in the café/ coffee shop. We love to walk along or quiet lane to see the horses and pick wild flowers. We love to buy sweets,, pop and magazines from our local shop where the staff know us by name. We love a good pamper session laide having a massage looking at some lights beats being out in the snow .Sometimes uneven surfaces/ stairs scare us so avoid these please. And you just cant beat takeaway , Netflix and sweets on a Saturday night. Not forgetting the Sunday where w e love our Yorkshire pudding or 3 before napping on our sofa.

Our shifts vary . we have a 7am start till 9pm, 8am -10pm 4 pm-10 pm and 1:1 hours to suit us. Varied form 9am until 9pm and anything in between. night shift - we have 2 waking nightshift from 10pm-8 and and 1 stays until 9am . we need staff to be able to work around these shift patterns as we need full flexibility in our needs and wishes .

Must hold a full UK drivers license

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally It Is Important Too That You Share Our Company Values - We Include; We Deliver; We Aspire; We Respect; We Enable, Which Are At The Heart Of Everything We Do And Ensure That We Deliver High Quality, Consistent Care And Support. People's Values Are Important To Use, So We Look For People With

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.