Support Worker

Community Integrated Care; Gateshead; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

28 Days annual leave

Pension Scheme

No uniform - casual clothes

DBS / PVG paid

Flexible Working Hours

Guaranteed & Contracted Hours

Shopping Discounts Scheme

Ongoing professional development

Recommend a Friend Bonus

Investment in wellbeing

Job summary

Community Integrated Care is recruiting in Gateshead to support adults in a person‑centred way. You will work closely with individuals to enable independence, manage daily tasks, and participate in meaningful activities tailored to each person’s needs.

DBS/PVG costs are covered, and carers are supported by a strong leadership team. The role offers flexible working hours, a dedication to wellbeing, and opportunities for progression within the UK’s leading health and social care charity.

Qualifications

• Patience, empathy and compassionate approach to people supported.
• Strong work ethic, reliability and honesty are essential.
• Demonstrated resilience and determination in challenging situations.
• Ability to communicate clearly and build trust with individuals receiving support.
• Commitment to safeguarding and person-centred care practices.

Responsibilities

• Provide one-to-one, personalised support to people in care.
• Engage in daily activities and meaningful tasks with individuals.
• Support people to achieve their goals and maintain independence.
• Collaborate with the team to plan and review support plans and shift patterns.

Skills

Patience

Empathy

Compassion

Strong work ethic

Reliability

Honesty

Determination

Problem solving

Resilience

Job description

• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Investment in your wellbeing

Benefits & USP’s

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Here at Stone Street, there are four us, all unique and different in our own ways. Our ages range from 57 years old to 80 years old.

We all have our own individual flats, and the staff team work on a one to one basis with us all, the hours we receive are varied to suit our needs.

Two of us are independently mobile and one has a 4 wheeled rollator and another has a wheelchair which is used all the time. Two of us have our own cars which makes it ideal for long days out.

Each one of us has our own challenges we face daily, hearing problems, autism, cerebral palsy, schizo-affective and asperges.

The staff team are trained with all service specific training and of the challenges that we face on a daily basis. Staff look at the best way possible to improve our lives and give us the best possible support needed.

We all have our different individual needs and enjoy doing our own thing. Some of us like to go shopping, look around shops and have a beverage and snack, whilst others like to do more an activity like bowling or seeing a movie. Either way we all like to be out during the day.

Occasionally we do enjoy doing activities together, such as BBQ’s or parties in the garden. We sometimes just have lunch in the garden together.

We all have different support hours, they range from 9am-2pm, 8.30am-4pm, 9.30am-7.30pm and also 9am-11pm sleepover shift then they do 7am till 9am.

During the morning there are four staff members, then goes to two on an evening and just one staff member doing the sleepover.

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we’re really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.