Bank Support Worker (Female)

Community Integrated Care; Sunderland; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

£13.12 per Hour

28 Days annual leave

Pension Scheme

No uniform

DBS / PVG paid

One location – no car required

Flexible hours

Guaranteed contracted hours

Shopping discounts

Wellbeing investment

Progression opportunities

Recommend a Friend bonus

Financial hardship fund

Job summary

Community Integrated Care in Sunderland is seeking compassionate support workers to help individuals live with independence and dignity. You will share daily activities, support mobility, and accompany people to community activities.

We offer 28 days leave, a pension, DBS paid, flexible hours, contracted hours, progression opportunities and a welcoming, values-driven workplace.

Qualifications

• Patience, empathy and compassionate care for individuals.
• Strong work ethic, reliability and honesty in daily tasks.
• Demonstrated resilience and problem-solving in care settings.

Responsibilities

• Provide person-centred support to individuals in daily activities.
• Promote independence, dignity and wellbeing in everyday tasks.
• Work mornings and evenings with shifts from 9am–9pm, including sleepovers when required.

Skills

Patience

Empathy

Compassion

Strong work ethic

Reliability

Honesty

Determination

Problem solving

Resilience

Job description

• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Investment in your wellbeing

Benefits & USP’s

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

We are all different in lots of ways and have different likes and hobbies, our age range is from 33 to 34 years

We have a range of different mobile needs in our home, one of us needs support using a walking frame. Two of us need some physical assistance to get around when we are in the community. We have different challenges in our lives which include, autism, learning disabilities and mental health

We are proud to be able to help our community and some of us have volunteer work we love to do including working in a charity shop.

We love a party and going to social events. We enjoy going to concerts and local discos alike.

We have all different interests. Though we all enjoy music and dancing, local discos and going on local walks and trips to shopping centres.

We are fun-loving, caring and considerate, and love helping each other around our home. We all have different jobs that we do, including washing the dishes, hoovering, dusting and other household tasks.

There are always at least 2/3 colleagues on shift.

We like our staff to work mornings and evenings with a mixture of shifts from 9 am to 9 pm, sometimes we may need our support workers to stay back if we are going out late to the pub, social events, concerts, theatre shows etc. We also have a sleepover that is from 9 pm - 9 am the next day

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally It Is Important Too That You Share Our Company Values - We Include; We Deliver; We Aspire; We Respect; We Enable, Which Are At The Heart Of Everything We Do And Ensure That We Deliver High Quality, Consistent Care And Support. People's Values Are Important To Use, So We Look For People With

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.