Support Worker

Cartrefi Cymru Co-operative; Llandrindod Wells; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Training & development

25 days annual leave

Employee assistance

Company pension

Discount platform

Job summary

Cartrefi Cymru Co-operative in Llandrindod Wells is seeking a dedicated Support Worker to help create a new service and support people with learning disabilities to live fulfilling lives.

You will work across days, evenings, weekends with a permanent contract and flexible hours from 16 to 40 per week. Sleep-in shifts and travel reimbursements apply, with full training provided for those new to the role.

Qualifications

• No prior experience required; full training provided.
• Ability to support intimate personal care with respect and dignity.
• Good written skills and ability to record events with empathy.
• Eligible to drive and transport clients to activities.

Responsibilities

• Actively support individuals in making their own choices and set their own goals.
• Empower people to follow through on choices and participate in structured activities.
• Provide practical support to help with paying bills, maintaining homes, and staying connected with friends and family.
• Help individuals with everyday decisions and promote wellbeing and independence.

Skills

Patience & empathy

Communication

Teamwork

Speak for others

Written skills

Driving licence

Access to car

Job description

As a Support Worker in Llandrindod Wells, you’ll have the opportunity to be part of something new and make a real difference from day one.

We’re opening a new support service in the heart of this close-knit rural community, supporting people with learning disabilities to live fulfilling, enriched and independent lives. As one of our first team members, you’ll help shape the service, build meaningful relationships and support the people we work with to enjoy everyday life in their local community.

If you’re passionate about supporting others, making a positive difference and being part of a team that is building something special, we’d love to hear from you.

Role: Support Worker

Location: Llandrindod Wells

Hours: We have both full and part time positions, with hours ranging between 16 to 40 hours per week. Shift patterns include daytime, evening, weekend and sleep-in shifts.

Salary: £13.59 per hour and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract: Permanent

What you’ll be doing:

In this role, you’ll actively support individuals in making their own choices and set their own goals — whether it’s everyday decisions like what to wear, eat, or do, or something bigger such as where to live, how to manage their finances, or where to go on holiday.

As a trusted Support Worker, you'll empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills. You’ll also offer practical support to help them meet responsibilities like paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family.

Your goal is to make everyday remarkable through enhancing well-being and focusing on the small, meaningful moments that bring joy and purpose. By offering this kind of person-centred support every day, this truly is a fun and rewarding role for the right person.

No experience required as full training is provided. We’d love to hear from you if you:

• have patience and empathy
• can support a person with their intimate personal care with respect and dignity
• have strong communication and teamwork skills
• are able to speak on behalf of others as well as to a range of professional people
• have good written skills and the ability to record events with empathy and meaning
• have afull driving licence - essentialfor transporting individuals to appointments and activities
• have access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 55p per mile to cover this

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform

About Us

We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing