Support Worker

Cartrefi Cymru Co-operative; Newport; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Training & development

Annual leave 25 days

Health & wellbeing program

Company pension

Discount platform

Blue Light discount

Job summary

Cartrefi Cymru Co-operative in Newport/Caerphilly is seeking a committed Support Worker to help empower people with learning disabilities to lead fulfilling, community-based lives. You will support everyday decisions, accompany activities, and foster independence with a person-centred approach.

The role covers part-time and full-time hours with weekends and sleep-ins, offering permanent employment, training opportunities, and a competitive benefits package.

Qualifications

• Patience, empathy and respect when supporting individuals.
• Clear written records and documentation of events with empathy.
• Willingness to undergo training and development.
• Sleep-in availability and flexibility to work weekends.

Responsibilities

• Actively support individuals in making choices and setting personal goals.
• Assist with daily activities, personal care with dignity and respect.
• Help with managing finances, housing and daily routines.
• Support participation in structured activities to build confidence and skills.
• Transport individuals to appointments and activities when needed (with mileage reimbursement).

Skills

Patience & empathy

Communication skills

Teamwork

Written communication

Driving licence

Own car

Job description

As a Support Worker in Newport / Caerphilly, you’ll help make the everyday remarkable for the people we support.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Support Worker, you can play a vital role in this.

Role

Support Worker

Location

Newport / Caerphilly

Hours

We have both part time (minimum 10 hours per week) and full time hours (maximum 40 hours per week), please speak to us about the hours you are looking to do. Your shift pattern will include weekends and sleep-ins

Salary

£13.59per hour and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract

Permanent

What you’ll be doing

In this role, you’ll actively support individuals in making their own choices and set their own goals — whether it’s everyday decisions like what to wear, eat, or do, or something bigger such as where to live, how to manage their finances, or where to go on holiday.

As a trusted Support Worker, you'll empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills. You’ll also offer practical support to help them meet responsibilities like paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family.

Your goal is to make everyday remarkable through enhancing well-being and focusing on the small, meaningful moments that bring joy and purpose. By offering this kind of person-centred support every day, this truly is a fun and rewarding role for the right person.

No experience required as full training is provided. We’d love to hear from you if you:

• have patience and empathy
• can support a person with their intimate personal care with respect and dignity
• have strong communication and teamwork skills
• are able to speak on behalf of others as well as to a range of professional people
• have good written skills and the ability to record events with empathy and meaning
• full driving licence - essential for transporting individuals to appointments and activities
• have access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 55p per mile to cover this

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform
• Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their familiesWe’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this.

Our Values

We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include:

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.