Support Worker

Cartrefi Cymru Co-operative; Caernarfon; Hybrid; GBP 35,818,000 - 44,083,000; Full time

Benefits offered by this job

Training and development opportunities

25 days annual leave rising to 30 days

Health and Wellbeing programme - 24/7

Company pension

Discount platform

Blue Light discount card

Job summary

Cartrefi Cymru Co-operative in Caernarfon is looking for a Support Worker to help people you support live fulfilled lives. You’ll assist with daily choices, encourage independence, and participate in community activities.

This permanent role offers part-time or full-time hours, weekend shifts and sleep-ins. Training is provided, and travel expenses are paid. The role is community-facing and focused on person-centred support to improve wellbeing.

Qualifications

• No experience required; full training provided.
• Patience and empathy
• Ability to support intimate personal care with respect and dignity
• Strong communication and teamwork skills
• Ability to speak on behalf of others to professionals
• Good written skills and the ability to record events with empathy
• Full driving licence – essential
• Fluent in Welsh

Responsibilities

• Actively support individuals in making their own choices and setting goals.
• Assist with daily decisions like what to wear, eat, or do.
• Empower people to follow through on their choices and take part in structured activities.
• Offer practical support to help meet responsibilities like paying bills and maintaining homes.
• Help neighbours and stay connected with friends and family.
• Enhance well-being by focusing on small, meaningful moments.

Skills

Patience and empathy

Communication and teamwork

Speaking on behalf of others

Written skills & record-keeping

Full driving licence

Welsh language fluency

Job description

As a Support Worker in Caernarfon,you’ll help make the everyday remarkable for the people we support.

We are dedicated to supporting those with learning disabilitiesto live a fulfilled and enriched life in the community, as a Support Worker, you can play a vital role in this.

Role:Support Worker

Location: Caernarfon, Gwynedd

Hours: We have both part timeand full time hours, please speak to us about the hours you are looking to do. Your shift pattern will include weekends and sleep-ins.

Salary:£13.59per hour and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract:Permanent

What you’ll be doing:

In this role, you’ll actively support individuals in making their own choices and set their own goals — whether it’s everyday decisions like what to wear, eat, or do, or something bigger such as where to live, how to manage their finances, or where to go on holiday.

As a trusted Support Worker, you'll empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills. You’ll also offer practical support to help them meet responsibilities like paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family.

Your goal is to makeeveryday remarkablethrough enhancing well-being and focusing on the small, meaningful moments that bring joy and purpose. By offering this kind of person-centred support every day, this truly is a fun and rewarding role for the right person.

No experiencerequired as fulltraining is provided. We’d love to hear from you if you:

• have patience and empathy
• can support a person with their intimate personal care with respect and dignity
• have strong communication and teamwork skills
• are able to speak on behalf of others as well as to a range of professional people
• have good written skills and the ability to record events with empathy and meaning
• have afull driving licence - essential
• arefluent in Welsh

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform
• Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their familiesWe’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

Honesty
Trust
Kindness
Respect
Wellbeing