Support Worker

The Salvation Army

Ipswich

On-site

GBP 21,000 - 25,000

Part time

3 days ago
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Job summary

The Salvation Army's Lyndon House Lifehouse in Ipswich is seeking a committed Support Worker. The role involves delivering a high-quality programme of support to adults experiencing homelessness, promoting client choice and empowerment, and helping clients move toward more sustainable lifestyles.

You will work on a rota including evenings and weekends, with Level 3 qualification (or willingness to work towards it) and knowledge of benefits systems.

Qualifications

  • Level 3 qualification in a related field or willingness to work towards it.
  • Knowledge of the main support needs faced by homeless clients.
  • Knowledge and understanding of the benefits system.
  • A positive attitude and motivation towards supporting vulnerable clients.
  • Good written and verbal communication skills.
  • Good team working skills.

Responsibilities

  • Develop and deliver a high-quality programme of support which promotes client choice and control.
  • Address client support needs and enable positive life changes.
  • Empower clients to lead more sustainable lifestyles.

Skills

Good communication
Team working
Benefits system knowledge
IT skills

Education

Level 3 qualification or willingness to work towards it

Tools

Microsoft Office

Job description

Working Pattern: Rota, including some evenings and weekends

Interview Date: To be confirmed

Lyndon House is a Salvation Army Lifehouse located in Ipswich. The centre provides accommodation and support based on individual needs to 39 individuals who are experiencing homelessness. We need a committed and dynamic support worker with a passion to motivate and empower our clients to reach their full potential.

Key Responsibilities: The role of the support worker with The Salvation Army is an inspirational one and is key to achieving successful outcomes for clients. As a motivated and dynamic Support Worker you will be responsible for developing and delivering a high-quality programme of support which promotes client choice and control. You will address client support needs, enable them to achieve positive life changes and ultimately empower them to lead more sustainable lifestyles.

The successful candidate(s) will be able to demonstrate:

-Level 3 qualification in a related field or willingness to work towards it

-Knowledge of the main support needs which are commonly faced by homeless clients

-Knowledge and an understanding of the benefits system

-A positive attitude and motivation towards supporting vulnerable clients

-Good written and verbal communication skills

-Good team working skills

-Proficient in a range of IT packages including Microsoft

Appointment will be subject to;

-Satisfactory references

-A criminal record check DBS Disclosures Enhanced - Adult with Adult barred list

-Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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Support Worker

Company: The Salvation Army Salary: Not specified Hours: Part-time Location: IP4 1JZ Job type: Permanent Posting date: 28 Oct 2026 Closing date: 9 Nov 2026

Summary

Working Pattern: Rota, including some evenings and weekends

Interview Date: To be confirmed

Lyndon House is a Salvation Army Lifehouse located in Ipswich. The centre provides accommodation and support based on individual needs to 39 individuals who are experiencing homelessness. We need a committed and dynamic support worker with a passion to motivate and empower our clients to reach their full potential.

Key Responsibilities: The role of the support worker with The Salvation Army is an inspirational one and is key to achieving successful outcomes for clients. As a motivated and dynamic Support Worker you will be responsible for developing and delivering a high-quality programme of support which promotes client choice and control. You will address client support needs, enable them to achieve positive life changes and ultimately empower them to lead more sustainable lifestyles.

The successful candidate(s) will be able to demonstrate:

-Level 3 qualification in a related field or willingness to work towards it

-Knowledge of the main support needs which are commonly faced by homeless clients

-Knowledge and an understanding of the benefits system

-A positive attitude and motivation towards supporting vulnerable clients

-Good written and verbal communication skills

-Good team working skills

-Proficient in a range of IT packages including Microsoft

Appointment will be subject to;

-Satisfactory references

-A criminal record check DBS Disclosures Enhanced - Adult with Adult barred list

-Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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Tenancy Sustainment Officer

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from £35,570 per year, pro rata

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