Support Worker

Diocese of Westminster; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

36 days annual leave

Eye tests vouchers and £50 glasses

Reward Gateway discounts

Employer pension 5%

Pension salary sacrifice

Cycle to work scheme

Enhanced maternity, paternity and adop

Employee Assistance Programme

Job summary

The Diocese of Westminster in London is seeking a dedicated housing support worker to help ensure the safety and security of guests while overseeing housing matters and contributing to a life-skills program. You will work in a small team and support women with complex needs in a residential setting.

Applicants should have significant experience with vulnerable women, flexibility to work additional hours, and a collaborative approach within the diocesan values of competence, reliability, honesty,

Qualifications

• Significant experience of working with vulnerable women with high support needs in a residential setting.
• Experience with survivors of trafficking is preferred.
• Able to juggle competing demands in a varied, challenging role.

Responsibilities

• Ensure safety and security of guests.
• Support the team with caseload, oversee housing matters, and contribute to life skills programs and workshops.
• Design and review individual support plans and complete risk assessments.
• Signpost women to health and wellbeing services and help with holistic recovery.
• Oversee housing matters including resettlement and access to benefits.
• Assist guests with asylum, NRM, and criminal justice processes.

Skills

Experience with vulnerable women

Team player

Flexible hours

Job description

£32,364.92 per annum| Permanent | Fulltime (35 hours per week, usually on a 3-week rolling rota, (8:00-16:00; 9:00-17:00; 14:00- 22:00) for 5 days per week including bank holidays but excluding nights) | Bakhita House, London | Closing date 25 th September | Interview date 7th October

In this role you will primarily ensure the safety and security of our guests.

You will also support the team with the case load, overseeing all aspects of guests’ housing matters and participating in the design of a life skills program and workshops.

Roles and responsibilities will include (but not limited to):

• To work in a small team sharing responsibility for the case load of each individual woman.
• To design and review individual support plans. And complete risk assessments
• To signpost women to health and wellbeing services contributing to a holistic recovery.
• To oversee all aspects of women’s housing matters including resettlement.
• To assist women to achieve financial relief through accessing statutory benefit systems and job or volunteering opportunities.
• To gain access to advocacy services and assist guests with the asylum, National Referral Mechanism (NRM) and criminal justice processes.

What We’re Looking For

We’re seeking someone who is not only competent in support work but who also embodies our diocesan values of Competence, Reliability, Honesty, Perseverance, and Love.

Must have significant experience of working with vulnerable women with high support needs in a residential setting, and/or preferably experience of working with survivors of human trafficking, you will be a great communicator and team player who will thrive on juggling the various competing demands of this varied and challenging role.

Due to the nature of this work, all post-holders will be required to have a flexible approach in terms of working hours and must therefore be willing to work additional hours as required

What we offer you

In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but is not limited to:

• 36 days of annual leave
• Vouchers for free eye tests and £50 towards the cost of glasses
• Reward Gateway scheme offering discounts on a wide range of products and services
• Pension scheme for eligible employees – 5% paid by the employer
• Salary exchange (salary sacrifice) for pension
• Cycle to work scheme
• Enhanced maternity, paternity and adoption pay
• Employee Assistance Programme

Who we are

We are the Roman Catholic Diocese of Westminster, a faith-driven charity rooted in service, tradition, and community.

At the core of our mission is a commitment to faith, education, and social justice. Guided by the Archbishop, we serve over 90,000 students across 208 schools, support 212 vibrant parishes, and drive countless social initiatives that bring hope and compassion to those in need. Our work extends beyond the Church walls, positively shaping communities and transforming lives.

We uphold the values of Competence, Reliability, Honesty, Perseverance, and Love—principles that define our mission and shape the way we serve. As we grow our team, we seek individuals who not only possess the skills for the role but also embody these values in their daily work.

If you are looking for a role where your talents, faith, and commitment to service can make a real difference, we would love to hear from you.

Diversity & Inclusion at the Diocese of Westminster and place it at the heart of our aim which is to reflect and connect with the diverse communities that we serve.

Find Us

Address
Human Resources Department,
Vaughan House,
46 Francis Street,
London SW1P 1QN.

Telephone
020 7798 9001

Hours
Monday-Friday: 9:00AM-5:00PM

About This Site

This is the official website of the Human Resources Department of the Diocese of Westminster.