Support Worker

Orwell Housing Association Ltd; Great Yarmouth; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

22 days leave

Awards program

Free DBS checks

Cashback health plan

Blue Light Card

Orwell Academy training

Wellbeing programme

Job summary

Orwell Housing Association Ltd in Norwich offers a rewarding role delivering temporary supported housing for vulnerable women. You will provide strengths-based, individually tailored support reflecting each woman’s goals, hopes, and aspirations, helping them feel safe, supported and valued as they progress toward independent living.

Join a dedicated team focused on safeguarding, risk-managed care and empowerment, with opportunities for training, development through the Orwell Academy, and access

Qualifications

• GCSE Maths and English (Grade 9-4 / A-C or equivalent).
• Full driving licence desirable.
• Enhanced DBS check with Children Barred List.

Responsibilities

• Create personalised support plans reflecting goals, strengths and aspirations.
• Help customers understand and manage risks safely in partnership with others.
• Refer to and assess risk, supporting safe environment for customers, staff and premises.
• Build positive relationships and support service growth.
• Help customers connect with community, volunteering, training and employment opportunities.
• Advocate for customers and ensure their voices guide the support.

Education

GCSE Maths and English

Job description

• Work closely with each customer to create a personalised, outcome-focused support plan that truly reflects their goals, strengths and aspirations.
• Help customers understand and manage risks safely, encouraging positive risk-taking that supports confidence, wellbeing and personal growth - always in partnership with other support agencies.
• Play an active role in referrals and risk assessments, helping the team maintain a safe, supportive environment for customers, colleagues and the building by following good practice and safeguarding guidance.
• Build positive relationships with customers and wider partners, helping the service grow, develop and continue delivering the best possible support.
• Support customers to connect with their local community, build new networks and explore opportunities in volunteering, training, education and employment.
• Be a strong advocate for our customers, taking the time to understand their lived experiences and ensuring their voices guide the support they receive.

More benefits of joining #TeamOrwell:

• 22 days annual leave. (Please note that bank-holiday work will be required as part of this role)
• Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card - membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme.

GCSE Maths and English (Grade 9-4 / A-C or equivalent)

A full driving licence is desirable, Enhanced DBS check with Children Barred List. Applicants who have lived or worked overseas within the last five years may also be required to provide

Looking for a role where you can create meaningful change every day?

Join our dedicated team delivering temporary supported housing for vulnerable women in Norwich. In this rewarding role, you'll support women who are homeless or at risk of homelessness and need a little extra help before they're ready to sustain a home of their own. You'll provide strengths-based, individually tailored support that reflects each woman's goals, hopes, and aspirations. Working alongside customers, you'll help them feel safe, supported, and truly valued, making sure they have the widest opportunities to grow, build confidence, and enhance their lives. Please note that we do not offer visa sponsorship. Applicants must have the right to work in the UK and provide relevant documentation if appointed. About Hinde House… Hinde House is centrally located on Bethel Street in Norwich, just a short walk from the city's shops, cafés and essential amenities, with excellent transport links nearby including regular bus routes and Norwich Train Station only a 20-minute walk away.