Support Worker

The Salvation Army UK and Ireland Territory; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Salvation Army UK and Ireland Territory is seeking a dedicated Support Worker for Wallace of Campsie House Lifehouse in Glasgow. You will support residents to build confidence, develop independence and make positive life choices.

You will deliver high-quality, person-centred support to promote choice and independence, assess needs, review plans, manage risk and help clients access services within a busy team.

Qualifications

• Knowledge or understanding of needs faced by people experiencing homelessness or vulnerability.
• Strong problem-solving, time management and written record-keeping skills.
• Willingness to work within and promote The Salvation Army Christian ethos.

Responsibilities

• Provide tailored one-to-one support using a trauma-sensitive and person-centred approach.
• Help clients develop practical skills, manage benefits and budgeting, and access appointments or external services.
• Maintain accurate records, complete assessments and follow safeguarding, policy and legislative requirements.

Skills

Communication skills

IT skills

Time management

Record-keeping

Problem solving

Empathy

Job description

Working hours: 35 hours per week (please note that full time is 40 hours)

Interview Date: To be confirmed

The Salvation Army provides support and emergency accommodation for adults experiencing homelessness in the Glasgow area. We are looking for dedicated and compassionate Support Workers to join our team at Wallace of Campsie House Lifehouse, supporting residents to build confidence, develop independence and make positive life choices.

As a Support Worker, you will deliver high‑quality, person‑centred support that promotes choice, control and independence. You will work with clients to identify their needs, agree and review support plans, manage risk, access services and achieve positive outcomes.

Key responsibilities

• Provide tailored one‑to‑one support using a trauma‑sensitive and person‑centred approach.
• Help clients develop practical skills, manage benefits and budgeting, and access appointments or external services.
• Maintain accurate records, complete assessments and follow safeguarding, policy and legislative requirements.

We are looking for someone organised and committed to supporting vulnerable people with dignity and respect. You will have good communication and IT skills, the ability to work under pressure, and the confidence to use your initiative within a busy team environment.

What we’re looking for

• Knowledge or understanding of the needs faced by people experiencing homelessness or vulnerability.
• Strong problem‑solving, time management and written record‑keeping skills.
• A willingness to work within and promote the Christian ethos and values of The Salvation Army.
• someone organised and committed to supporting vulnerable people with dignity and respect.
• You will have good communication and IT skills, the ability to work under pressure, and the confidence to use your initiative within a busy team environment.

In return, you will join a supportive, values‑driven team and have the opportunity to make a real difference in people’s lives through meaningful, practical support.