Trauma-Informed Support Worker for Homelessness Services

The Salvation Army UK and Ireland Territory; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Salvation Army UK and Ireland Territory is seeking a dedicated Support Worker for Wallace of Campsie House Lifehouse in Glasgow. You will support residents to build confidence, develop independence and make positive life choices.

You will deliver high-quality, person-centred support to promote choice and independence, assess needs, review plans, manage risk and help clients access services within a busy team.

Qualifications

• Knowledge or understanding of needs faced by people experiencing homelessness or vulnerability.
• Strong problem-solving, time management and written record-keeping skills.
• Willingness to work within and promote The Salvation Army Christian ethos.

Responsibilities

• Provide tailored one-to-one support using a trauma-sensitive and person-centred approach.
• Help clients develop practical skills, manage benefits and budgeting, and access appointments or external services.
• Maintain accurate records, complete assessments and follow safeguarding, policy and legislative requirements.

Skills

Communication skills

IT skills

Time management

Record-keeping

Problem solving

Empathy

Job description

The Salvation Army UK and Ireland Territory is seeking a dedicated Support Worker for Wallace of Campsie House Lifehouse in Glasgow. You will support residents to build confidence, develop independence and make positive life choices.

You will deliver high-quality, person-centred support to promote choice and independence, assess needs, review plans, manage risk and help clients access services within a busy team.