Support Worker

Home Group; Gateshead; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Health Cash Plan

34 days leave

Pension with 7% matching

Life insurance

Instant pay access

Discounts on shops, holidays, days out

Job summary

Home Group in Gateshead is seeking a compassionate care assistant to support customers to live independently, feel valued and stay connected. You will help with daily tasks, promote dignity and respect, and work collaboratively to empower people in your community.

This permanent full‑time role offers a supportive environment in a role that makes a real difference for individuals experiencing complex needs, including those affected by domestic abuse.

Qualifications

• Passion to support our customers to live their best lives.
• Experience of caring for others, professionally or personally.
• Ability to work on your own initiative, staying calm and positive under pressure.
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs.
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)

Responsibilities

• Supporting customers with daily tasks
• Encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers
• A service supporting people affected by domestic abuse and those with complex support needs.

Skills

Compassionate care

Customer support

Independent initiative

Active listening

Education

Level 2 Diploma in Care or equivalent

Job description

• Salary £26,300 per annum and great benefits including Health Cash Plan

• Salary £26,300 per annum and great benefits including Health Cash Plan

Female applicants only. This is a genuine occupational requirement under the Equality Act 2010.

Home, a place where you belong

Join us and make a real difference every day. You'll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.

What You’ll Do

• Supporting customers with daily tasks
• Encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers
• A service supporting people affected by domestic abuse and those with complex support needs.

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You'll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can't offer a CoS for this role.

You have

• Passion to support our customers to live their best lives
• Experience of caring for others, professionally or personally
• The ability to workon your own initiative, stayingcalm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)

Stronger together

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Rota: two weeks working 4 days (including weekends), followed by two weeks working 3 days.
• Permanent, full time (37.5 hpw)
• You need an Enhanced with barring list (we pay)

What’s in it for you?

• 34 days leave increasing to 39 (including bank hols and a "me day")
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more