Support Worker

Cartrefi Cymru Co-operative; Cwmbran; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Training and development opportunities

25 days annual leave rising to 30 days

Health and Wellbeing programme

Company pension

Benefits and discount platform

Blue Light discount card

Job summary

Cartrefi Cymru Co-operative in Torfaen is seeking a Support Worker to help people we support live fulfilling lives in the community. You will assist with everyday choices and help set personal goals, from daily routines to managing finances and housing.

You’ll empower individuals through person-centred support, participate in structured activities to build confidence, and assist with practical tasks like paying bills, chores, and staying connected with family and friends. Full training provided.

Qualifications

• Patience and empathy
• Strong communication and teamwork skills
• Ability to speak on behalf of others to a range of professionals
• Good written skills and the ability to record events with empathy and meaning
• Full driving licence - essential for transporting individuals to appointments and activities
• Have access to your own car and willingness to use it for transporting people we support, with business insurance covered

Responsibilities

• Actively support individuals in making their own choices and goals
• Empower people to follow through on decisions and participate in structured activities
• Offer practical support to help with paying bills, maintaining homes, and staying connected with friends and family

Skills

Empathy

Patience

Communication

Teamwork

Written skills

Driving licence

Job description

As a Support Worker in Torfaen, you’ll help make the everyday remarkable for the people we support.

We are dedicated to supporting those with learning disabilitiesto live a fulfilled and enriched life in the community, as a Support Worker, you can play a vital role in this.

Role: Support Worker

Location: Torfaen

Hours: We have 20,25 and 37 hour contracts available. Your shift pattern will include weekends and sleep-in

Salary: £13.59per hour and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract: Permanent

What you’ll be doing:

In this role, you’ll actively support individuals in making their own choices and set their own goals — whether it’s everyday decisions like what to wear, eat, or do, or something bigger such as where to live, how to manage their finances, or where to go on holiday.

As a trusted Support Worker, you'll empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills. You’ll also offer practical support to help them meet responsibilities like paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family.

Your goal is to make everyday remarkablethrough enhancing well-being and focusing on the small, meaningful moments that bring joy and purpose. By offering this kind of person-centred support every day, this truly is a fun and rewarding role for the right person.

No experiencerequired as fulltraining is provided. We’d love to hear from you if you:

• have patience and empathy
• can support a person with their intimate personal care with respect and dignity
• have strong communication and teamwork skills
• are able to speak on behalf of others as well as to a range of professional people
• have good written skills and the ability to record events with empathy and meaning
• have afull driving licence - essentialfor transporting individuals to appointments and activities
• have access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 55p per mile to cover this

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform
• Blue Light discount card

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their familiesWe’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing