Support Worker

Cartrefi Cymru Co-operative; Builth Wells; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Training and development opportunities

25 days annual leave rising to 30 days

Health and Wellbeing programme

Company pension

Benefits and discount platform

Job summary

Cartrefi Cymru Co-operative in Builth Wells is seeking a dedicated Support Worker to help individuals lead fulfilled lives in the community. You will assist with daily choices, personal care, and activities that build confidence, while ensuring respect and dignity in all interactions.

No prior experience is required as we provide full training; the role supports travelling to activities and requires a driving licence and access to a car.

Qualifications

• Patience and empathy.
• Support intimate personal care with dignity.
• Strong communication and teamwork.
• Speak on behalf of others to professionals.
• Good written skills and ability to record events with empathy.
• Have a full driving licence - essential for transporting individuals.
• Have access to your own car and use it for transporting people we support; vehicle insurance covered at 55p per mile.

Responsibilities

• Actively support individuals in making choices and setting personal goals.
• Empower people to follow through on choices and participate in structured activities.
• Offer practical support with paying bills, maintaining homes, and staying connected with friends and family.
• Aim to enhance well‑being and focus on small, meaningful moments of joy and purpose.

Skills

Patience

Empathy

Communication skills

Teamwork

Written skills

Driving licence

Own car

Job description

As a Support Worker in Builth Wells, you’ll help make the everyday remarkable for the people we support.

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Support Worker, you can play a vital role in this.

Role: Support Worker

Location: Builth Wells

Hours: Full-time, Your shift pattern will include weekends and sleep-ins

Salary: £13.59 per hour and our sleep-in shifts at £60 per night and our travel expenses is paid 55p per mile

Contract: Permanent

What you’ll be doing:

In this role, you’ll actively support individuals in making their own choices and set their own goals — whether it’s everyday decisions like what to wear, eat, or do, or something bigger such as where to live, how to manage their finances, or where to go on holiday.

As a trusted Support Worker, you’ll empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills. You’ll also offer practical support to help them meet responsibilities like paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family.

Your goal is to make everyday remarkable through enhancing well-being and focusing on the small, meaningful moments that bring joy and purpose.

No experience required as full training is provided. We’d love to hear from you if:

• have patience and empathy
• can support a person with their intimate personal care with respect and dignity
• have strong communication and teamwork skills
• are able to speak on behalf of others as well as to a range of professional people
• have good written skills and the ability to record events with empathy and meaning
• have afull driving licence - essentialfor transporting individuals to appointments and activities
• have access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 55p per mile to cover this

Our Benefits

• Training and development opportunities
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Benefits and discount platform

About Us

We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing