Support Worker

Virtual Hire Staffing; Bodmin; On-site; GBP 19,000 - 26,000; Full time

Job summary

Virtual Hire Staffing is seeking a care assistant to provide person-centred support across a range of locations in the Bristol area. The role offers zero-hours flexibility with a mix of day, night and sleep-in shifts, and requires a Level 3 Health and Social Care qualification along with a full UK driving licence.

You will work with children and adults with complex needs in home, hospital or care settings. Applicants should have strong English communication, empathy, and the ability to manage

Qualifications

• Level 3 in Health and Social Care is required.
• Strong English (written and spoken) is essential.
• Experience in high-pressure care environments is preferred.

Responsibilities

• Provide person-centred care in line with policies and standards.
• Support care plans and update records with accuracy.
• Travel to care locations as required.
• Collaborate with multi-disciplinary teams to promote independence.

Skills

Empathy

Time management

Organisation

Problem solving

English communication

Education

Level 3 Health & Social Care

Tools

Electronic care notes apps

Job description

Location:Bristol, Cornwall, SouthGloucesterand Devon.

Salary:£17 per hour

Work Pattern: Zero Hours Flexible work opportunity with a variety of shifts available including days,nightsand sleep ins.

Our client provides care and support to children and adults with complex needs, including learning disabilities, autism, mental health challenges, behaviours that may challenge, and chronic conditions.They aim to enable each person to live as independently as possible in their own home and community. Each care package is personalised to meet individual needs, goals, and aspirations. The team works closely with families and wider support networks to promote independence and community engagement.The company is built on a foundation of putting people first. They are committed to high-quality care that enriches and transforms lives, creating a safe, supportive, and valued environment for service users and staff alike.

Duties

• Provide care in line with best practice, legislative requirements, policies, and agreed standards.
• Deliver person-centred care tailored to each individual’s needs.
• Support senior carers, nurses, and registered managers with care plan updates, raising issues where necessary.
• Maintain and update skills through ongoing training.
• Travel to various care home, hospital, and homecare locations as required.
• Support individuals in building and maintaining relationships within their communities.
• Follow care plans and complete relevant documentation.
• Use electronic care notes (full training provided).
• Safeguard and promote the welfare of service users.
• Develop strong working relationships with colleagues and the wider team.
• Collaborate with multi-disciplinary teams.
• Act as an ambassador for the organisation at all times.

Requirements

• Level 3 in Health and Social Care.
• Full UK driving licence and access to your own car.
• At least one year of experience in a care role.
• Experience in high-pressure environments.
• Experience using apps for electronic care note-taking.
• Strong written and spoken English.
• Knowledge of learning disabilities and mental health.
• Empathy and skills in promoting independence.
• Strong time management, organisational, and problem-solving skills.
• Ability to manage multiple tasks and changing priorities.
• Experience supporting individuals who may display challenging behaviour.
• Knowledge of the healthcare and social care sectors, relevant legislation, commissioning, and local authority processes.
• Personal Attributes:Career-focused and eager to learn.
• Proactive, organised, and self-motivated.
• Enjoys working with people and in a fast-paced, team environment.
• Flexible, adaptable, and solution-oriented.
• Committed to the company, clients, and colleagues.
• Understands and embodies the 7 Cs: Culture, Colleague, Collaboration, Commitment, Capability, Competence, Contribution.

Additional Information:This role involves working with vulnerable individuals; a DBS check and self-disclosure are required.

Applicants must be 18 or over.

The recruitment process is fair, inclusive, and free from discrimination.

The company is proud to have signed the Mental Health at Work Commitment, promoting wellbeing and supporting employees’ mental health.

Experience

• Level 3 in Health and Social CareFull UK driving licence and your own carDemonstrable caring nature and at least one years’ experience in a care roleExperience dealing with or within a high-pressure environmentExperience using apps for electronic care note takingClear and concise written and spoken English communication skillsLearning disabilities and mental healthEmpathy and independence building skills for supported individualsStrong time management and organisational skillsDemonstrable problem-solving skillsAbility to manage multiple tasks and changing prioritiesHigh attention to detailWorking with people who may challenge / tendency towards aggressionKnowledge and understanding of the healthcare sector and relevant legislation the social care sector, commissioning, and local authoritiesPersonal AttributesCareer focussed and eager to learnProactive and organised.Enjoys working with peopleA problem solver who is self-motivated and flexibleEnjoys working in a fast paced, team environmentA strong team player demonstrating loyalty and commitment to company, clients, and teamsUnderstand the 7 Cs:CULTURE COLLEAGUE COLLABORATION COMMITMENT CAPABILITY COMPETENCE CONTRIBUTION

Job Responsibilities

• Best Practice Care: Provide care in line with best practices and legislative requirements, adhering to policies and procedures under the guidance of senior staff.
• Person-Centred Support: Deliver individualised, person-centred care that meets the unique needs of each supported individual.
• Care Plan Collaboration: Assist senior carers and registered managers in proactively updating care plans, elevating issues as needed.
• Community Engagement: Support individuals in building and maintaining relationships within their local community.
• Safeguarding: Promote and safeguard the welfare of individuals receiving support.
• Documentation Compliance: Ensure adherence to care plans and maintain relevant paperwork.
• Electronic Records: Use electronic care notes efficiently, with training provided.
• Multi-Disciplinary Teamwork: Collaborate with other members of the multi-disciplinary team to provide comprehensive care.