Support Services Manager - Maternity Cover

Action Together; Wigan; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Pension contributions

Cycle to Work

Employee Assistance Programme

Death in Service Benefit

Flexible working arrangements

Job share option

Job summary

Groundwork Cheshire, Lancashire and Merseyside is seeking an exceptional Support Services Manager to oversee our people, systems and workplaces, ensuring safe, efficient operation and continuous improvement across facilities management, HR administration, health and safety, sustainability and governance.

The role is fixed-term, full-time in Wigan, with flexible start/finish times and opportunities to lead a dedicated admin and reception team, drive process improvements, and support leaders in

Qualifications

• Experience in operational support, facilities management, HR administration or compliance.
• Organised, proactive and solutions-focused manager.
• Ability to lead and drive improvements across support services.

Responsibilities

• Oversee facilities and office management.
• Coordinate health and safety compliance.
• Manage HR administration and organisational support.
• Lead environmental sustainability initiatives.
• Drive process improvements and business continuity.
• Lead reception and administrative staff.

Job description

Help Shape the Foundations That Enable Communities to Thrive.

At Groundwork Cheshire, Lancashire & Merseyside, we're passionate about creating stronger, greener and more resilient communities. Behind every successful project and positive community impact is a strong operational team ensuring everything runs smoothly, safely and effectively.

We're looking for an exceptional Support Services Manager to join our team and play a pivotal role in supporting the people, systems and workplaces that enable our organisation to make a difference every day.

Why Join Us?
This is a rare opportunity to step into a varied and influential management role where no two days are the same.

You'll work closely with senior leaders to drive continuous improvement across key support service functions, including:

• Facilities and office management
• Health & Safety coordination and compliance
• HR administration and organisational support
• Environmental sustainability and carbon reduction initiatives
• Process improvement and business continuity
• Leadership of reception and administrative support staff

As a trusted professional at the centre of the organisation, you'll help create efficient systems, improve ways of working and ensure our teams have the support they need to deliver meaningful outcomes for communities across the region.

Be the Driving Force Behind Our Success.

If you're an organised, proactive and solutions-focused manager with experience in operational support, facilities management, HR administration or compliance, we'd love to hear from you.

Join Groundwork and help build the strong foundations that empower our people and communities to flourish.

Key information

• Employer: Groundwork Cheshire, Lancashire and Merseyside
• Locations: Wigan
• Role Type: Fixed term
• Working Hours: Full-Time

More about this role

• Closing Date: Thursday 19th November 2026 at 12:00pm
• Closing Time: 10:00
• Anticipated Interview Date: Wednesday, December 9, 2026 - 12:00
• Contact Information: [e-mail]
• Employee Benefits: 25 days holiday entitlement increasing with length of service, plus public holidays (pro rata for part time staff)Flexible working arrangements, depending on the needs of the roleEnhanced employer pension contribution (6%) increasing further with length of serviceCycle to Work salary sacrifice scheme, if eligibleEmployee Assistance ProgrammeDeath in Service Benefit, if eligible
• Working Pattern Details: 9:00am to 5:00pm, Monday - Friday (includes 45 mins for unpaid lunch break)
  Flexible start and finish times to be agreed with line manager
• Would You Consider A Job Share For The Role?: Yes