Support Services Administrator

Randstad Construction & Property; Durham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Double-matched pension

Discretionary bonus

Life assurance

Perkbox discounts

Healthcare cashback

Free flu shots

Cycle to work scheme

24/7 EAP

Free onsite parking

Birthday day off

Volunteer time

Job summary

Randstad Construction & Property in Durham is seeking a diligent Support Services Administrator to keep the office running smoothly. You will manage everyday office operations, facilities, and administrative tasks in a busy environment.

The role requires strong organizational and communication skills, proficiency in MS Office and data management, and a proactive, customer-focused approach. 37 hours per week, in-office, with a discretionary bonus potential.

Qualifications

• Proven experience in a facilities, receptionist, or administrative role.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office and data management.
• A proactive, flexible team player with exceptional customer service skills.

Responsibilities

• Oversee day-to-day office operations, maintenance, supplies, and contractor/landlord communications.
• Coordinate desk bookings, equipment, and facilities for joiners and leavers.
• Book and manage travel and accommodation requests.
• Perform routine compliance checks and maintain accurate operational records.
• Provide administrative support for company sustainability and social value initiatives.

Skills

Facilities management

Reception duties

Administrative experience

Microsoft Office

Data management

Customer service

Tools

Microsoft Office

Job description

Support Services Administrator

Location: Durham (Full-time in office)

Hours: 37 hours/week (8am-4pm or 9am-5pm)

Salary: 25,878 per annum + discretionary bonus up to 8%

The Role

We are looking for an organized and customer-focused Support Services Administrator to keep our local regional office running efficiently. You will serve as the primary point of contact for office support, facilities, and general administrative needs in a fast-paced environment.

Key Responsibilities:

• Oversee day-to-day office operations, maintenance, supplies, and contractor/landlord communications.

• Coordinate desk bookings, equipment, and facilities for joiners and leavers.

• Book and manage travel and accommodation requests.

• Perform routine compliance checks and maintain accurate operational records.

• Provide administrative support for company sustainability and social value initiatives.

What We Are Looking For:

• Proven experience in a facilities, receptionist, or administrative role.

• Strong organizational, communication, and interpersonal skills.

• Proficiency in Microsoft Office and data management.

• A proactive, flexible team player with exceptional customer service skills.

• Desirable: First Aid and Fire Warden certification.

What We Offer:

• Financial Security: Double-matched pension scheme (up to 10% employer contribution), discretionary bonus, 4x salary life assurance, and Perkbox discounts.

• Time Off: 24 days annual leave (rising to 26) + bank holidays, birthday day off, half-days on Christmas Eve & New Year's Eve, plus paid volunteering time.

• Wellbeing & Perks: Healthcare cashback scheme, free flu shots, cycle to work scheme, 24/7 EAP, and free onsite parking.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.