Support Officer - Property and Place

Medirest Signature; Lowestoft; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

Medirest Signature is seeking a full-time Support Officer for East Suffolk Council's Property and Place department. This role involves providing essential data administration support to improve processes within the non-housing property estate. The ideal candidate will possess strong customer service and organisational skills, contributing to a team dedicated to serving the community effectively. With competitive salary and generous benefits, this position offers a rewarding opportunity to make a significant impact.

Benefits

Generous leave entitlement

Local government pension scheme

Flexible working arrangements

Learning and development tailored to your role

Access to health and wellbeing initiatives

Discounts on various products and services

Qualifications

• Previous experience in a similar role is essential.
• Excellent communication and interpersonal skills are required.
• Ability to work cooperatively with colleagues at all levels.

Responsibilities

• Provide support to the Support and Works Control Team Lead in data administration.
• Assist with projects to organise department's property data and improve efficiencies.
• Engage in general office and data administration tasks.

Skills

Customer service skills

Organisational skills

Interpersonal skills

Education

Experience in a similar role

Job description

• East Suffolk Council, Lowestoft NR33 0EQ / Melton IP12 1RT
• £27,711 - £30,060 per annum (Band 4)
• Permanent
• Full time position (37 hours per week)

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Council's Property and Place department as a Support Officer - Property Place.

Your role:

You will be required to provide support to the Support and Works Control Team Lead in the form of data administration to the Council's Property and Place Service area, who are responsible for the day-to-day management of the Council's non-housing property estate.

You will provide support in the form of general office and data administration as well as provide support with projects relating to the introduction of new systems, to better organise the department's property data, make the team's processes more efficient and enable the production of higher quality management information.

You will have excellent customer service skills, excellent organisational skills, the ability to build strong working relationships and to work under pressure.

What you will need:

You will have previous experience in a similar role and excellent communication and interpersonal skills and the ability to work co-operatively with colleagues at all levels with confidence, diplomacy, and tact.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube) .

Here are some of the main benefits:

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
• Local government pension scheme
• Flexible working arrangements
• Learning and development tailored to your role
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our benefits brochure (pdf) .

The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

For more information

For an informal discussion regarding this post, please contact Nikki Childs at [e-mail]

Closing date: 27 June 2025.

Interview date: 10 July 2025.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (docx)

Step 2 - Complete the Supporting Statement template (docx) . Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).

East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0