Contract Support Officer

Norse Group; Norwich; On-site; GBP 29,000; Full time

Job summary

Norse Group is expanding its Operation Team in Norwich and seeking Contract Support Officers. The role involves delivering professional support to various security contracts, including static and mobile services, with a focus on excellent customer service and coverage for team absences. Ideal candidates hold relevant licenses and possess strong communication, detail orientation, and problem-solving abilities.

Benefits

Uniform provided

Paid training and license renewal

Career support and development opportunities

Annual leave entitlement

NEST pension and sickness scheme

Overtime opportunities

Qualifications

• Candidates must have an SIA or Security Guard License with first aid training.
• Experience as a security officer/guard is necessary.
• Strong communication and problem-solving skills required.

Responsibilities

• Provide site support for Static Guarding, Mobile, and Event contracts.
• Cover for annual leave and sickness, plus ad hoc Event deployments.
• Maintain high standards of customer service on high-profile sites.

Skills

Communication

Interpersonal Skills

Attention to Detail

Problem Solving

Education

SIA or Security Guard License

First Aid Training

Job description

Contract Support Officer****s - Norwich

* FTE £28,828.80

* 42 hours per week (4 on/4 off) plus overtime available

* Uniform provided

* Paid training, licence renewal and ongoing career support

Norse Security is a leading provider of skilled security personnel, offering a bespoke tailored service to support the effective running of our clients’ needs.

Due to expansion within the department across the Norfolk and Suffolk region, we are recruiting for Contract Support Officers to join our Team based in Norwich at Norwich Norse based at Fifers Lane

The Role

Within this position you will join the Operation Team with a focus on providing site support to all Static Guarding, Mobile and Event contracts. You will be required to operate in all areas of the business dealing with cover for annual leave, sickness and for ad hoc Event deployments as required.

Our Ideal Candidates:

We are looking for candidates who will provide a professional, courteous service as well as:

• SIA or Security Guard License as well as first aid training.
• Excellent communication and interpersonal skills.
• Previous examples of working as a security officer/guard.
• A keen eye for detail and an ability to problem solve.

The successful must be comfortable carrying the responsibility for maintaining the day-to-night requirements of very high-profile sites and delivering excellent customer service.

Full Our Offer Details:

* Competitive rates of pay with overtime available.

* Paid renewal of SIA licence / first aid training.

* Company uniform supplied..

* Regular training and development opportunities. Progression

* Annual leave entitlement.

* Statutory NEST pension and sickness scheme.

Sickness scheme.

.

***An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please******click here***for details of our DBS policy relating to the recruitment of ex-offenders.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.