Project Support Officer

Norwich City Council; Norwich; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Norwich City Council is seeking a Project Support Officer to join their Digital Business Team. The role involves providing essential administrative support to ensure project success, while being part of a collaborative and innovative environment. This position offers opportunities for career growth and the chance to impact local services positively.

Benefits

Local Government Pension Scheme eligibility

Paid holiday entitlement starting at 26 days per year

Additional statutory leave at Christmas

Support through occupational health programs

Qualifications

• Detail-oriented individual with a passion for supporting projects.
• Proven ability to provide administrative support effectively.

Responsibilities

• Provide administrative support to project managers and teams.
• Monitor project timelines and deliverables.
• Prepare reports and documentation for stakeholders.

Skills

Organisational skills

Attention to detail

Communication

Job description

Are you a highly organised, detail-oriented individual with a passion for supporting impactful projects? As a Project Support Officer, you will join our Digital Business Team and play a key role in delivering successful outcomes across a range of exciting projects.

Why Join Us?

• Be part of a forward-thinking team driving digital excellence
• Work in a collaborative and supportive environment
• Hybrid/flexible working
• Make a real impact on how we deliver services to our customers

What You’ll Do

• Provide administrative support to project managers and teams
• Monitor project timelines and deliverables to ensure alignment with objectives
• Prepare reports, presentations, and documentation for internal and external stakeholders
• Organise meetings, take minutes, and follow up on action items
• Maintain project documentation and ensure compliance with governance standards
• Liaise with internal departments and external partners to facilitate smooth project delivery

Why work for us

Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.

To find out more about working and living in Norwich, visit Home | Work in Norwich.

The council has a long and proud history of pushing the boundaries of what a district can achieve. To learn more about working in local government, visit Working in local government - #LocalGov Careers - Youth Employment UK.

We offer our employees a competitive pay and benefits package. Whether you’re seeking a new career, promotion, flexible working, or a sideways move, we have a variety of challenging employment opportunities for everyone.

Norwich City Council offers the opportunity to work with passionate people dedicated to promoting Norwich and the services the council provides. We also provide good career prospects, competitive pay, generous holidays, and flexible working arrangements to suit all lifestyles.

Equal Opportunities Policy

The council is committed to equality of opportunity in employment, recruitment, and service delivery. Applications are considered based on their suitability for the post, regardless of sex, gender reassignment, race, ethnicity, disability, age, marital status, domestic responsibilities, sexual orientation, or religious belief. People with disabilities are guaranteed an interview if suitably qualified or experienced.

Applicants should provide detailed information on their experience, including outside employment, for accurate shortlisting.

Benefits

• Eligibility to join the Local Government Pension Scheme (LGPS)
• Paid holiday entitlement starting at 26 days per annum, increasing to 33 days with service (pro rata for part-time)
• Additional statutory day leave at Christmas
• Support through occupational health and employee assistance programs