Support Officer - Domestic Abuse Shelter Team

clarionhg; Canterbury; On-site; GBP 29,000 - 31,000; Full time

Job summary

Clarion Housing Group in Canterbury is seeking a Support Officer to join our Kent Domestic Abuse Service based in a Women's refuge. You will help families stay safe, assist with welfare benefits and debt, provide emotional support, and help residents access more permanent housing.

We welcome candidates from housing and support backgrounds, but value professionalism, empathy and life experience. You must be eligible to work in the UK and able to travel across the region when required.

Qualifications

• Housing sector experience
• Empathy and people skills
• Professionalism in service delivery
• Customer service orientation and communication

Responsibilities

• Support families to stay safe from abuse and access welfare benefits
• Assist with debt problems and housing options
• Provide emotional support to residents
• Help residents apply for more permanent housing and accommodation
• Coordinate with Kent team to deliver frontline housing support

Skills

Housing sector experience

Empathy

Professionalism

Customer service

Job description

Clarion Housing Group in Canterbury is seeking a Support Officer to join our Kent Domestic Abuse Service based in a Women's refuge. You will help families stay safe, assist with welfare benefits and debt, provide emotional support, and help residents access more permanent housing.

We welcome candidates from housing and support backgrounds, but value professionalism, empathy and life experience. You must be eligible to work in the UK and able to travel across the region when required.