Refuge Support Officer – Domestic Abuse Services (Kent)

Clarion Housing Group; Canterbury; On-site; GBP 29,000 - 31,000; Full time

Job summary

Clarion Housing Group in Canterbury is seeking a dedicated Support Officer to join the Kent Domestic Abuse Service based in a women's refuge. You will work with families to stay safe, assist with welfare benefits and debt support, and provide emotional backing to help clients pursue more permanent housing.

The role is permanent, 36 hours per week, with salary £29,104–£31,342 per annum. Applicants should be able to travel across the region as required.

Qualifications

• Experience in housing and support is welcome.
• Demonstrates professionalism, empathy and understanding in interactions.
• Ability to support residents through trauma and challenging situations.

Responsibilities

• Help families stay safe from abuse and access welfare benefits.
• Assist with debt advice and housing options to seek more permanent accommodation.
• Provide emotional support and guidance on securing suitable housing and tenancy.
• Deliver sensitive, client-centred support as part of the Kent team.

Skills

Professionalism

Empathy

Understanding

Life experience

Job description

Clarion Housing Group in Canterbury is seeking a dedicated Support Officer to join the Kent Domestic Abuse Service based in a women's refuge. You will work with families to stay safe, assist with welfare benefits and debt support, and provide emotional backing to help clients pursue more permanent housing.

The role is permanent, 36 hours per week, with salary £29,104–£31,342 per annum. Applicants should be able to travel across the region as required.