Support Officer - Domestic Abuse Service

ImmigrationGPT; Canterbury; Hybrid; GBP 29,000 - 31,000; Full time

Job summary

Clarion Housing Group's Kent Domestic Abuse Service in Canterbury is seeking a Support Officer to join a dedicated team in a women’s refuge. You’ll assist residents who have experienced domestic abuse, help them access welfare benefits and debt support, and provide emotional support and housing assistance.

The role is permanent, full-time (36 hours per week), with starting salary £29,104 and a range up to £31,342. Applicants must be eligible to work in the UK and willing to travel as required.

Qualifications

• Welcoming candidates with housing and support sector experience
• Candidates without direct experience but with the right qualities can succeed
• Qualities include professionalism, empathy, understanding, life experience, and a desire to develop knowledge and skills

Responsibilities

• Help families stay safe from abuse and access welfare benefits
• Assist with debt and housing-related support
• Provide emotional support to residents
• Support residents in seeking and applying for more permanent housing

Skills

Professionalism

Empathy

Understanding

Life experience

Desire to develop

Job description

# Support Officer - Domestic Abuse ServiceClarionCanterbury£29,104 – £31,342Today1 viewreedVerified SponsorApply on Reed.co.ukCheck My CV## Sponsorship IntelligenceAutomated checks — always verify directly with the employer before applying.Unlikely to SponsorThe listing contains signals suggesting sponsorship is not available for this role.cannot sponsormust be eligible to work in ukSalary: £31,342 (£29,104 – £31,342)Meets new entrant rate (£30,960) but below general threshold (£38,700).## Job DescriptionLocation: Canterbury, Kent - refuge basedSalary: £29,104 - £31,342 per annum - starting salary £29,104 per annumHours: 36 per week Contract Type: PermanentDo you want to be part of a dynamic and growing organisation that works to provide housing and tenancy-related support to people experiencing Domestic abuse issues?Our Kent Domestic Abuse Service is looking for a Support Officer to join our dynamic team in Canterbury. Based in a Women's refuge, we support individuals and families who have experienced domestic abuse. We offer our residents the opportunity to move on and live fulfilled, safe lives following the trauma they've experienced. The role of Support Officer, whilst challenging at times, is an extremely rewarding one.Clarion is offering an exciting opportunity for enthusiastic, motivated and talented individuals to build a career working for one of Europe's largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society.We welcome candidates with experience in the housing and support sector. However, we're also looking for individuals who may not have this experience but possess the qualities and skills we believe would most benefit our customers: professionalism, empathy, understanding, life experience, and a desire to develop their knowledge and skills to support our customers best.As a Support Officer, you'll work alongside colleagues in supported housing or outreach services in Kent. This will include helping families to stay safe from abuse, enabling access to welfare benefits and help with debt, providing emotional support and helping to seek and apply for more permanent housing. Working for Clarion as part of the Kent team, you'll deliver exceptional support services to our customers.If this sounds like an opportunity for you, then please take a look at the full role profile on our careers page before applying before applying.Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more.At Clarion Housing Group, we support the responsible use of AI.Closing Date: Tuesday 6th October 2026 at midnight.Interviews will take place on Monday 26th and Tuesday 27th October 2026.Act now - apply today! This vacancy may close early without notice. Applicants must be able to travel across the region when required.This post is subject to an Enhanced Adult & Child plus barred list criminal record check.You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.This vacancy may close without notice.Diversity and InclusionWe want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.