Sustainment Officer

Clarion Housing Group; Plymouth; Hybrid; GBP 36,000 - 42,000; Full time

Job summary

Clarion Housing Group is seeking a Sustainment Officer to support residents in maintaining secure, stable housing across the Southwest region. The role involves assessing needs, coordinating with internal teams and external agencies, and promoting long-term tenancy sustainment.

You’ll work in a hybrid setup with a base in Plymouth, covering visits to areas like Bristol, Exeter, Mid Devon, and Teignbridge. The salary range is £35,958 to £41,781 per year, with 36 hours per week and a permanent

Qualifications

• Genuine passion for helping vulnerable people.
• Experience supporting individuals or families in complex situations.
• Strong knowledge of social housing and tenancy sustainment.
• Confidence working with external agencies to build positive partnerships.

Skills

Compassionate service

Complex case support

Social housing knowledge

External partner work

Job description

Location: Hybrid/Plymouth - covering visits in the Southwest region such as Bristol, Exeter, Mid Devon, South Gloucestershire, South Hams, South Somerset and Teignbridge.

Salary: £35,958 - £41,781 per annum.

Hours: 36 per week.

Contract Type: Permanent.

Are you passionate about helping people build better lives? Do you believe everyone deserves a safe, secure, and stable home? Join Clarion Housing as a Sustainment Officer and be part of a team that’s transforming communities, one household at a time.

In this rewarding role, you’ll work closely with individuals and families who are facing challenges, offering the support they need to stay in their homes and thrive. You'll manage complex cases with compassion and care, helping to prevent eviction and promote long-term stability.

By coordinating with internal teams and external support agencies, you'll ensure residents receive the right help at the right time. From gathering essential information to maintaining clear, accurate records, you’ll play a key role in delivering a high quality, person centred service that changes lives.

What You’ll Need

• A genuine passion for helping vulnerable people


• Experience supporting individuals or families in complex situations


• Strong knowledge of social housing and tenancy sustainment


• Confidence working with external agencies to build positive partnerships

At Clarion, we don’t just offer jobs, we offer purpose. If you're ready to make a meaningful impact and help people take the next step toward a brighter future, we’d love to hear from you.

If this sounds like an opportunity for you then please review the full role profile Sustainment Officer and Behaviours & Mandatory Accountabilities OD Level 5.

Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

Closing Date

Wednesday 9th September 2026 at midnight.

Interviews will take place on 21st, 22nd and 23rd September 2026.

This is a hybrid role with a base location at our office in Plymouth. Candidates will be expected to work from the office at least one day per week.

You must have the ability to travel and cover visits in the Southwest region, such as as Bristol, Exeter, Mid Devon, South Gloucestershire, South Hams, South Somerset and Teignbridge.

This post is subject to Enhanced Adult and Child Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This vacancy may close without notice.