Support Officer

Wilson James; London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading managed service provider in the UK is seeking a Support Officer in Central London. The role involves safeguarding people and property, conducting site patrols, and ensuring excellent customer service. Join a dynamic team committed to safety and efficiency, with opportunities for progression and various lifestyle benefits.

Benefits

Mortgage and financial advice

Employee referral scheme

Access to mental health support specialists

Life assurance scheme

Discounted food

Access to an Online GP Service

Qualifications

• Passionate about helping others and ensuring safety.
• Excellent customer service and communication skills.

Responsibilities

• Surveillance and patrolling to prevent security breaches.
• Controlling access to facilities and responding to emergencies.
• Conducting access control and badge verifications.

Skills

Customer Service

IT Skills

Communication

Education

SIA Door Supervisor Licence

Job description

3 days ago Be among the first 25 applicants

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Support Officer to join us at our client site in Central London. The main responsibility of a Security Officer is to play a vital role in safeguarding people, property, and assets. The responsibilities encompass a range of tasks, including surveillance and patrolling to prevent and detect security breaches, controlling access to facilities, and responding promptly to emergencies.

What Do You Get From Us

• Shift Pattern – 832 annualised hours with varied shift pattern
• Pay: £14.15 per hour
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Specific site benefits – (discounted food)
• Access to an Online GP Service for you and your dependents
  
  

A typical day in the life as a Support Officer:

• Meeting and greeting of visitors and guests in a professional and friendly manner
• Site security patrols
• Conducting access control and badge verifications
• Loading bay duties
• Acting as First Aider and Fire marshal
  
  

What are we looking for?

We are looking for people who are passionate about helping others and keeping those around you both safe and secure.

• SIA Door Supervisor Licence
• Excellent customer service skills
• Front of house experience
• IT Skills
• Excellent written and communication skills
  
  

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.

• Apply Now
  
  

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Location

1 Midland Road

1 Midland Road, Kings Cross, London, Greater London, UK, NW1 1AT

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