Woman's Resource Centre Support Officer

Tower Hamlets Council Pension Fund; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Tower Hamlets Council as a support officer in the Women's Resource Centre. You'll work closely with vulnerable women, ensuring they receive the support they need. This role requires strong engagement skills and a commitment to addressing inequalities faced by women in the borough.

Qualifications

• Experience working in a front-line service engaging with diverse users.
• Knowledge of needs faced by marginalised women in Tower Hamlets.

Responsibilities

• Drive the Women’s Resource Centre and deliver services.
• Ensure vulnerable women feel welcomed and safe.

Skills

Customer Engagement

Problem Solving

Partnership Work

Job description

Town Hall
160 Whitechapel Road
LONDON
E1 1BJ

The council has come a long way over the past few years. We are already winning awards, but our ambition is much greater than being good. We want to become a recognised leader in excellent public service and help improve more lives at a faster rate than ever before. We will achieve that by bringing together our residents, partners and other stakeholders to solve problems and create more opportunities.

The Council is committed to equality and community cohesion, as set out in our Strategic Plan 2022-2026 , A key priority is to address inequalities faced by women and we have recently established a Women’s Commission to understand and address this better.

We are also establishing a new Women’s Resource Centre providing a range of services for women in one venue. The Centre will have a focus on the needs of Bangladeshi women, but all women will be able to access provision from this facility. The aim of the centre is to improve outcomes and reduce inequalities faced by women in the borough.

We would like you to join us on this exciting journey. Bring your skills and expertise to Tower Hamlets to drive our new resource centre and make a real difference to women’s lives in one of the most exciting areas of London.

About the role

An exciting opportunity has arisen in the Council to join our Women’s Resource Centre team as a support officer and work with the Women’s Resource Centre Lead, to drive our ambitious for the Centre based in Whitechapel.

Due to the nature of this work, this post is restricted to females only, under a Genuine Occupational Qualification as defined by the Equalities Act 2010 pursuant to Schedule 9, part 1

The postholder will be required to work with vulnerable women day-to-day and ensure they are welcomed and feel safe within the centre.

You will play a visible role working with service users and partners to deliver services from our new Women’s Resource Centre to ensure it achieves priority outcomes and strategic objectives.

About you

You will have experience of working in a front-line service and engaging with customers and partners to ensure services are accessible and engaging for a diverse range of users improving their outcomes: You will have:

·Knowledge and understanding of the complex and multiple needs faced by marginalised women in Tower Hamlets

·Experience of working with women, especially vulnerable and marginalised women

·Experience of partnership work with multiple stakeholders

·Have the capacity and interest to learn new skills, and take a proactive approach to solving problems

For more information please contact [e-mail]

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.