Graduate Client Service Management Support Officer

SS&C Technologies; Basildon; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading global technology provider as a Graduate Client Service Management Support Officer in Basildon. This 18-month program offers hands-on experience in client relationship management, mentorship, and a clear path to becoming a Client Service Manager. Ideal for recent graduates who are organized, analytical, and enjoy problem-solving. Full-time role with opportunities for progression and travel.

Qualifications

• Recent graduates expected to graduate in 2024 or 2025.
• Strong communication skills required.

Responsibilities

• Be a direct point of contact for assigned clients.
• Support day-to-day management of client service queries.

Skills

Communication

Organizational skills

Analytical skills

Time management

Education

2:2 degree or above in a business-related subject

Tools

MS Office

Job description

Graduate Client Service Management Support Officer

Graduate Client Service Management Support Officer

Get AI-powered advice on this job and more exclusive features.

Location: Basildon | Full-time | 18-month Graduate Programme

Department: Client Service Management

Are you a recent graduate who enjoys building relationships and solving problems? We’re looking for someone who’s organised, analytical, and confident communicating with clients and teams alike.

Join us at SS&C as a Graduate CSM Support Officer and start your career in client relationship management. Over 18 months, you’ll learn how we support and deliver for our clients daily working closely with Client Service Managers, Account Managers, and Relationship Directors. You’ll also have a mentor to support you, access to a graduate network, and clear opportunities for progression, with the aim of becoming a Client Service Manager at the end of your programme.

What you’ll be doing:

• Be a direct point of contact for assigned clients
• Support the day-to-day management of client service queries and tasks
• Work across teams to help resolve service issues quickly and effectively
• Build a strong understanding of our services and how we deliver them
• Learn to manage multiple client’s needs under deadlines

What we’re looking for

• A 2:2 degree or above in a business-related or similar subject
• Individuals who have graduated in 2024 or are expecting to graduate in 2025
• Strong communication skills—written and verbal
• Good organisational and time management skills
• Comfortable working with data and using MS Office tools
• A team player who can work under pressure and stay detail-focused
• Willingness to learn and develop new skills
• A clear path to becoming a Client Service Manager within 18–24 months
• Access to a mentor and a supportive graduate network
• The chance to work closely with a variety of clients and teams
• Full-time hours (Monday to Friday, 9am–5:30pm)
• Potential opportunities to travel to other SS&C offices

Important to know:

• We can’t offer visa sponsorship for this role
• Applications close 1st June 2025, but may close earlier if we receive a high volume

Next steps:

Submit your CV to apply. If successful, you’ll be invited to an assessment day and professional interview in July 2025.

About SS&C:

SS&C is a global technology and services provider for the financial industry. Our clients rely on us to help them grow, stay compliant, and operate efficiently—and we rely on talented people like you to help make that happen.

At SS&C, our Global Investor and Distribution Solutions (GIDS) and Retirement Solutions

(RS) divisions are engineered to help financial institutions navigate the challenges

of today’s global markets. With cutting-edge technology and world-class services,

our clients trust us to help them stay ahead of the competition, enhance operational

efficiency and accelerate growth—no matter where they operate.

Apply now and start your journey with SS&C

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Finance, and Project Management

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