Support Medical Secretary Respiratory Department

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 22,000 - 30,000; Full time

Job summary

An exciting opportunity has arisen for a Support Secretary in the Respiratory Department. The successful candidate will provide comprehensive administrative support, manage daily workloads, and demonstrate effective communication and team working while contributing to patient care initiatives.

Qualifications

• Comprehensive knowledge of specialty team role and services.
• Application of patient administration systems and Microsoft Office.
• Discernment and independent judgment in typing support.

Responsibilities

• Provide comprehensive typing support to the Respiratory Team.
• Manage daily workloads effectively and perform ad hoc office duties.
• Deliver a complete administration and audio typing service.

Skills

Effective communication skills

Team working

Judgment and initiative

Tools

Microsoft Office

Digital dictation systems

Job description

An exciting opportunity has arisen due to the development of the services within the Respiratory Department. We are looking to appoint an enthusiastic, self-motivated individual committed to excellent patient care to provide comprehensive administrative support to the Respiratory Team at our Aintree site. The role involves delivering a complete administration and audio typing service, managing daily workloads effectively, and performing ad hoc office duties.

Please note: This vacancy will close once sufficient applications have been received.

Requirements

The Support Secretary provides a comprehensive typing support service to the Care Group, in accordance with specialty requirements, and is expected to demonstrate the following:

• Comprehensive knowledge of all aspects of the specialty team role and the range of services provided.
• Application of knowledge regarding patient administration systems, Microsoft Office products, and digital dictation systems for clinical correspondence administration.
• Discernment in all aspects of the typing support role, exercising independent judgment and initiative as appropriate.
• Effective communication skills when dealing with external and internal clinical stakeholders, exercising tact, sensitivity, and discretion when dealing with patients and their relatives.
• Evidence of team working, cross-covering colleagues, and acting as a mentor to new staff.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital, and Royal Liverpool University Hospital. We are part of the NHS University Hospitals of Liverpool Group, formed on 1 November 2024 from the merger of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group aims to improve patient care.

UHLG is one of the largest regional employers, with over 16,800 staff dedicated to caring for our communities from birth onwards. We serve 630,000 people across Merseyside, providing general, emergency, and highly specialised regional services for over two million people in the North West.

Aintree University Hospital is the designated site for adult major trauma patients in Cheshire and Merseyside and hosts regional services including an award-winning stroke unit. Broadgreen Hospital offers elective surgical, diagnostic, and treatment services, along with specialist patient rehabilitation. Liverpool Women’s Hospital specializes in women’s and babies’ health, delivering over 7,200 babies annually at the UK’s largest single-site maternity hospital. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatient care with 100% single bedrooms, focusing on complex planned care and specialist services.

For further details or informal visits, please contact:

• Name: Sophie Parker
• Job Title: Respiratory Office Manager
• Email: [e-mail]
• Telephone: [phone]

For informal enquiries or visits regarding this post, please contact Sophie Parker, Respiratory Office Manager, for further information.