Medical Secretary

Sirona care & health CIC; Bristol; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

NHS Pension Scheme

27+ days annual leave

Job summary

Sirona care & health CIC is seeking a part-time Medical Secretary to support the Paediatric Community Team in Bristol and South Gloucestershire. You will handle comprehensive secretarial duties, coordinate diary management and liaise with NHS staff, GPs and families.

The role requires EMIS experience, confidentiality, and strong organisational and communication skills. NHS Agenda for Change terms apply with pension, leave entitlement and pro rata pay.

Qualifications

• RSA III typing qualification or equivalent.
• Sound qualification in English language.

Responsibilities

• Provide comprehensive secretarial/administration support to the clinical and secretarial teams.
• Undertake photocopying, filing and other admin duties for efficient office running.
• Audio/copy typing of letters, reports, and statutory assessments; arrange meetings as directed by clinical staff.
• Request test results/investigations/medical records and x-rays; highlight urgent results.

Skills

Interpersonal skills

Secretarial experience

EMIS experience

Teamwork

Organisational skills

Communication skills

Confidentiality

Education

RSA III typing qualification

English language qualification

Tools

EMIS system

Job description

Our Community Paediatric Team has an exciting opportunity for a Medical Secretary to join us on a part time basis.

Your goal will be to provide a comprehensive secretarial service to the Paediatric Community Team for South Gloucestershire. You will act as an effective link across NHS staff, other departments, GPs, general public and other relevant bodies.

Our approach is family centred, with the voice of the child and young person featuring strongly throughout everything that we do. We believe in working in partnership with colleagues in primary and secondary care, public health, social care, education and the third sector to achieve the best outcome for every child.

Main duties of the job

• Provide comprehensive secretarial/administration support to the clinical and secretarial.
• Undertake any necessary photocopying, filing, and other administrative duties to ensure the efficient running of the office.
• To be responsible for the audio/copy typing of letters, reports, general correspondence andstatutory assessments. To arrange and organise meetings as requested by/under the direction of clinical staff.
• To be responsible for requesting test results/investigations/medical records and x-rays as instructed by clinical staff, bringing to their attention any urgent results that need immediate action.
• To act as a contact point and liaise with patients, medical and nursing staff, police and social services, other agencies face to face and over the telephone dealing with queries .
• Ensure that the waiting list targets are met, and pending lists are maintained .
• Ensure that all clerical activity is recorded accurately for activity purposes in a timely manner.
• To effectively deal with professionals' incoming mail.
• Ensure effective diary systems are updated and maintained.
• To be responsible for recording and booking clinical outcomes, patient telephone follow up appointments on (EMIS).
• To assist in the training of new members of staff/colleagues.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Job responsibilities

Please see attached job description and person specification for a full list of responsibilities associated with this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Skills and Experience

• Excellent interpersonal skills via telephone and face to face, with a variety of colleagues, carers / parents, professionals / agencies both internal and external e.g. consultants, GPs, health visitors, school health nurses, education, social services, multi-disciplinary team.
• Experience of working as part of a team and ability to plan activities of own role.
• Attention to detail to be able to complete tasks accurately and efficiently
• Previous secretarial experience
• Experience of using EMIS
• Good organisational/prioritization skills, being able to meet deadlines as well as carry out day to day activities of role.
• Good oral and written communication skills e.g. ensuring messages are relayed and written down accurately.
• Awareness of policies and procedures regarding confidentiality and data protection and ensure that these are adhered to with regard to patient records and information requested over the telephone.
• To have the ability to work under pressure.
• To be able to deal with patient queries in a professional, polite, sensitive and understanding manner.
• Ability to work across sites in the wider BNSSG area.

Qualifications

• RSA III typing qualification or equivalent
• Sound qualification in English language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,760 to £27,476 a yearPro rata, per annum