Support Medical Secretary

NHS; Wales; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading health organization in Wales is seeking a Support Medical Secretary for the Gastroenterology Department. The role involves providing essential administrative support, including audio typing and managing medical records, while working collaboratively with the medical team. Ideal candidates should possess strong interpersonal skills, prior administrative experience, and the ability to thrive in a busy environment.

Qualifications

• Proficient user of Microsoft Office applications.
• Exceptional communication skills with all levels of staff.
• Experience in NHS and busy office environments.

Responsibilities

• Provide efficient administration support in the Gastroenterology Department.
• Manage own workload and support patient facilitation along defined pathways.
• Coordinate administration arrangements for a quality secretarial service.

Skills

Communication

Interpersonal Skills

Organisational Skills

Attention to Detail

Education

NVQ Business Administration L3 or equivalent experience

RSA /OCR level 2 or equivalent experience

AMSPAR - City & Guilds L3

NVQ Customer Service L3

Tools

Microsoft Word

Microsoft Office Applications

Job description

Applications are invited for a Support Medical Secretary in the Gastroenterology Department:The post holder will provide an efficient administration service to support the medical secretary team.The role will involve working closely with administrative, other secretarial, nursing and medical colleagues to providing a comprehensive secretarial support service. The post holder will be required to undertake audio typing of clinical letters, discharge summaries and other annotation and medical records handling, filing and other administrative tasks.You will have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.Previous medical administration experience would be advantageous, but is not essential. Experience of working in a busy office environment is desirable.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved. To support the facilitation of the patients along a defined pathway.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

• NVQ Business Administration L3 or equivalent experience.
• RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
• AMSPAR - City & Guilds L3.
• NVQ Customer Service L3.

Experience

• Knowledge of a range of administrative processes.
• Experience of working in a busy office environment.
• Experience of working within the NHS.

Skills

• Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
• Proficient in use of Microsoft office applications.
• Experienced in planning organising and prioritise own workload

Knowledge

• Evidence of Continual Personal development.
• Knowledge of NHS Organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.