Support Manager

Thera Trust; Witham; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

33 days annual leave

Job summary

Thera Trust in Witham is seeking a proactive Support Manager to lead and coach several teams, delivering outstanding, person-centred support and ensuring the people we support have choice, independence and control.

You will drive growth and development within your area, maintain an inclusive culture, uphold robust regulatory and contractual compliance, and build trusted relationships with people supported, families, local authorities and healthcare colleagues.

Qualifications

• Level 4 Health & Social Care qualification or willingness to work toward it.
• Proven experience supporting people with learning disabilities.
• Experience leading teams and managing service delivery in a regulated care setting.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision-making skills.
• Confidence in using digital systems (e.g. Excel, care planning software).
• Flexibility to travel locally and work across multiple locations.

Responsibilities

• Provide overall leadership and management of several teams within a locality.
• Maintain an inclusive, transparent culture and ensure regulatory compliance.
• Build trusted relationships with people supported, families, authorities and professionals.
• Drive growth and development of staff and service delivery.

Skills

Leadership

Team management

Communication

Decision-making

Digital literacy

Education

Level 4 Health & Social Care qualification

Tools

Excel

Care planning software

Job description

About the job

Job Title: Support Manager

Location: Witham, Essex

Contract: 12 months fixed term

Hours: Full time 39 hours per week

Salary: up to £36,339.37

Annual Leave entitlement:33 days inclusive of bank holidays

Additional Information: Driver is essential

Start date: expected start date mid October 2026

Ref:091893

Lead With Purpose. Empower With Passion.

Are you a proactive leader with the ability to drive change and support the growth and development of both individuals and teams? At Thera Trust, we believe that people with a learning disability can be leaders in society. We are looking for a skilled and values-driven Support Manager to lead and coach our teams in delivering outstanding, person-centred Support. You'll play a pivotal role in ensuring the people we support live fulfilling lives with choice, independence, and control.

As the Support Manager, you will be responsible for the overall leadership, management and performance of several teams within a specific area. Leading teams to maintain an inclusive transparent culture that we are very proud of at Thera Trust alongside robust regulatory, contractual and organisational compliance. The ability to Lead teams to support growth and development is the key to success as is the ability to build trusted relationships with people supported friends and Family, local authorities, TheraTrust central teams and healthcare professionals to drive positive outcomes for the people we support.

Thera's Vision

• Thera will show that people with a learning disability can be leaders in society.
• Thera will be controlled by people with a learning disability.
• People supported by Thera can say how their Thera company is directed and managed.
• People with a learning disability will design the support they want from Thera.
• Thera will respect the rights and wishes of people at work, at home and in the community.
• People with a learning disability will check the quality of support from their Thera company.
• Thera Group will be led by a charity.

Skills and Experience:

• Level 4 Health & Social Care qualification (or SCQF Level 9 in Scotland), or willingness to work toward it.
• Proven experience supporting people with learning disabilities.
• Experience leading teams and managing service delivery in a regulated care setting.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision-making skills.
• Confidence in using digital systems (e.g. Excel, care planning software).
• Flexibility to travel locally and work across multiple locations.

Desirable:

• Experience in coaching, mentoring, and managing change.
• A full UK driving licence with business insurance.

Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief.

All posts are subject to DBS checks. This role is exempt from the Rehabilitation of Offenders act 1974. For this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent.