Deputy Support Manager

Thera Trust; Colchester; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

33 days annual leave

Local travel opportunities

Job summary

Thera Trust is seeking a Deputy Support Manager in Earls Colne, Colchester, Essex. This permanent role is full time (39 hours) with salary up to £31,825.42 and 33 days leave. Driving licence is essential.

You will support the Support Manager by mentoring teams, coaching staff, and designing person-centered support plans. The role includes rota management, record keeping, audits, and acting as a deputy when needed, while promoting inclusion and rights.

Qualifications

• Relevant Health and Social Care qualification at Level 3 or above in England.
• Proven experience supporting people with learning disabilities.
• Leadership or coaching experience is desirable.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision-making skills.
• Confidence in using digital systems such as Excel or care planning software.
• Willingness to travel locally and work across multiple locations.

Responsibilities

• Mentor and lead support staff on shifts and rosters.
• Assist the Support Manager in delivering person-centered support.
• Coordinate rota management and maintain records.
• Drive continuous improvement and ensure regulatory/commercial compliance.
• Act as an on-shift role model for best practice to empower individuals.

Skills

Health and social care

Leadership/ coaching

Safeguarding knowledge

Communication/ decision-making

Digital skills (Excel, care planning)

Travel flexibility

Team mentoring

Education

Health and Social Care qualification (England) Level 3+

Tools

Excel

Care planning software

Job description

About the job

Job Title: Deputy Support Manager

Location: Earls Colne, Colchester, Essex

Contract: Permanent

Hours: Full time 39 hours per week

Salary: Up to £31,825.42

Annual Leave entitlement: 33 days inclusive of bank holidays

Additional Information: Driving license is essential

Ref: 091773

Empower People. Inspire Teams. Lead with Purpose

At Thera Trust, we believe people with a learning disability should be leaders in society. We are looking for a Deputy Support Manager to assist the Support Manager in leading teams, to deliver person-centered support that meets regulatory, contractual, and organizational requirements.

As a Deputy Support Manager you will mentor teams, coach support staff and drive continuous improvement. You will ensure that practice leadership is developed, recognized and reflected in all we do as you work on shift as part of the working Rota enabling you to act as a role model of best practice. You will support people to design their support plans, assist with Rota management, help maintain records, address concerns, conduct audits, and deputies for the Support Manager when needed. At all times aim to empower individuals, promote inclusion, rights & independence, whilst adhering to policies and acting as an ambassador for the company.

Thera's Vision

• Thera will show that people with a learning disability can be leaders in society.
• Thera will be controlled by people with a learning disability.
• People supported by Thera can say how their Thera company is directed and managed.
• People with a learning disability will design the support they want from Thera.
• Thera will respect the rights and wishes of people at work, at home and in the community.
• People with a learning disability will check the quality of support from their Thera company.
• Thera Group will be led by a charity

Skills & Experience

• Relevant Health and Social Care qualification at Level 3 or above (England) or SCQF 7 or above (Scotland).
• Proven experience supporting people with learning disabilities.
• Leadership or coaching experience is desirable.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision-making skills.
• Confidence in using digital systems (e.g. Excel, care planning software).
• Flexible working hours, willingness to travel locally and work across multiple locations.

Equal opportunities

Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief.

Background Checks

All posts are subject to DBS checks. This role is exempt from the Rehabilitation of Offenders act 1974. For this role, you must declare any convictions or cautions that you have received, including those that would otherwise be spent.