Operations Manager

Thera North; Bolton; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Flexible working hours

33 days annual leave

Employee support line

Free nationally accredited training

Contributory pension scheme

Cycle to work scheme

Job summary

Thera North is looking for an experienced Operational Manager to lead support teams assisting individuals with learning disabilities. The role involves ensuring quality and compliance with CQC standards while managing diverse teams. Required skills include excellent communication, adaptability, and management experience in a supported living context. Benefits include guaranteed salary, flexible hours, and extensive leave. Join a unique organization that empowers individuals to lead their lives.

Qualifications

• Previous experience in providing community support for people with learning disabilities.
• Knowledge of CQC regulatory framework.
• Ability to manage diverse teams effectively.

Responsibilities

• Lead and manage Support Managers and their teams.
• Maintain outstanding quality of support.
• Contribute to developing opportunities for support.

Skills

Communication skills

Management experience in supported living

Adaptability

Computer literacy (Microsoft Office)

Education

NVQ Level 5 in Health and Social Care

Job description

Location Homebased with frequent travel within Thera North

Contract: Permanent

Hours: 39 hours

Reference: 089213

Information:

• Driver, full UK driving licence is essential.
• NVQ Level 5 in Health and Social Care or willing to obtain

Are you passionate about supporting people with a learning disability to be empowered and in control of their own lives?

Thera North are recruiting an Operational Manager. This is rare and exciting opportunity to join an outstanding company and senior management team.

The Successful Candidate will be responsible for leading and managing several Support Managers and the teams they oversee who are providing support to people with Learning disabilities. The role will involve working as part of the Senior management team, maintaining outstanding quality of support and being part of developing further opportunities to provide support for more people.

Who are Thera Group?

Thera Group are a charity that support people with a learning disability. We want to demonstrate that people with a learning disability can be leaders in society, but we can’t do this without you!

• Thera is unique we are led by people with a learning disability.
• Our vision is to promote that people with a learning disability can be leaders in society.
• Using a person-centred approach, you will empower people with a learning disability to live the lives they choose.

Experience and Personal Qualities required to become an Operations Manager with Thera North?

To be an Operational Manager you will need to have previous experience in providing supported living and community support for people with a Learning Disability and complex needs in a management role as well as knowledge of CQC regulatory framework. Ensuring self and the team complies with the relevant Care Quality Commission Essential Standards.

You will need great communication skills and be adaptable to manage diverse teams leading by example. Adapting personal style to suit the situation and needs of others, uses emotional intelligence to appreciate team dynamics and to harmonise and synergise the energies of the team.

Build positive and reciprocal relationships that benefit Thera, particularly with other support services and within virtual networks.

You’ll need to be computer literate and competent in use of Microsoft Office including Word, Excel, and Outlook. Be able to record and report on data keeping accurate and up to date records.

Must be passionate about ensuring people with learning disabilities are at the forefront of designing their own support able to translate our vision and values, and role model these on a day-to-day basis.

Take personal responsibility for the quality and timeliness of work, manages time, prioritises work effectively, and remains focused when faced with competing demands, have a Flexible approach to working hour.

Able to evaluate and manage the compliance of quality assurance systems including audits and reviews whilst taking pride in delivering high-quality customer service.

What are the Benefits?

• Annualised Hours guaranteed monthly salary for full and part-time roles regardless of shift patterns, plus overtime opportunities.
• Flexible working hours for work life balance
• Immediate interview and quick start date (subject to pre-employment checks)
• 33 days Annual Leave including bank Holidays (pro Rata)
• Employee support line to support you and your family.
• Free nationally accredited training, and the opportunity to earn a qualification and progress your career.
• Contributory Pension Scheme
• Free DBS check
• Refer a friend and earn up to £300.
• Cycle to Work Scheme
• Access to Thousands of Retail Discounts including discounted Health Cash Plan
• An Employee Council that represents the views of staff about matters relating to work

If you have a passion for making a difference to people lives, consider a career with Thera Group

We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer.