Support Engineer

JR United Kingdom; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Support Engineer to join their dynamic team in Central Manchester. This permanent role offers an exciting opportunity to work in a fast-paced environment, providing 2nd line support while engaging with clients and stakeholders. You will play a crucial role in a significant migration project from Windows 10 to Windows 11, utilizing your expertise in Azure and Microsoft products. If you thrive in a sociable atmosphere and excel in communication, this role is perfect for you. Join a growing company that values your contributions and offers a supportive work culture.

Qualifications

• Mindestens 2 Jahre Erfahrung im Windows-Support.
• Starke Kenntnisse in Azure und Microsoft-Produkten.

Responsibilities

• Bereitstellung von 2nd Line Support mit Kundeninteraktion.
• Mitwirkung an der Migration von Windows 10 auf Windows 11.

Skills

Windows Support

Azure

Microsoft Products

Communication Skills

Tools

M365

PowerShell

Job description

Support Engineer Role in Central Manchester

Our market-leading client has a superb new opening for a Support Engineer to join their team on a permanent basis, working on-site in Central Manchester.

Key Requirements:

• At least 2 years of commercial Windows support experience
• Strong fundamentals in Azure
• Proven abilities working with Microsoft products (e.g., M365)

This role offers a diverse, fast-paced, and sociable environment, working with stakeholders at all levels. You will be joining an established and growing company, playing a key role in a large migration from Windows 10 to Windows 11.

The position is primarily 2nd line support with some phone-based interactions. It is fully client-facing, so excellent communication skills are essential.

Salary: Up to £30,000.

If interested, please send an up-to-date CV for more details.

Keywords: Support analyst, 1st/2nd line support, service desk, Windows, Microsoft, helpdesk, desktop support, MCSE, Azure, systems engineer, PowerShell, migration, M365, Office365, O365.