Support Coordinator

Home Group; Bude; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Health cash plan

34–39 days annual leave

Pension matching (7%)

Life insurance

Instant pay access

Discounts

Job summary

Home Group in the United Kingdom is seeking a dedicated Support Coordinator to lead planning, coordinate support workers and deliver person-centred care. You will balance safeguarding, admin and meetings while guiding colleagues and managing caseloads.

You will help customers with daily tasks, work with multi-agency teams, safeguard customers and support their independence as they move on into the community.

Qualifications

• Passion and experience in supporting others, ideally in a supported housing setting.
• Level 3 Diploma in Care or equivalent experience (or willingness to work towards it).
• Experience assessing referrals and coordinating support.
• Ability to work on your own initiative, remain calm under pressure and have a resilient approach.

Responsibilities

• Lead support planning and coordinate our Support Workers to deliver person-centred support.
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
• Support Customers with daily tasks like budgeting, cooking and attending appointments.
• Work with multi-agency teams to safeguard and empower our customers.
• Help customers build independence and prepare for their move-on into the community.

Skills

Supporting others

Initiative

Resilience

Referral assessment

Coordinating support

Experience in supported housing

Education

Level 3 Diploma in Care

Job description

About the role

Salary £27,500 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

What you’ll do

• Lead support planning and coordinate our Support Workers to deliver person-centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi-agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move‑on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Temporary (12 months contract), full time (37.5 hpw)
• You’ll work Monday to Friday 9:00am to 5:00pm. You may occasionally need to work hours outside these times but this would be discussed and agreed in advance.
• You will be based at our Bude service five days a week, taking the lead on service delivery and day‑to‑day operations. You will work alongside another Support Coordinator three days a week, with colleagues from Housing Management and Service Management also based at the service throughout the week.
• From time to time, you may be required to work at our sister service in Launceston, although this will typically be planned and communicated in advance.
• You need an Enhanced with barring list (we pay)
• A vehicle insured for business use (and a license!), we’ll pay for any business mileage

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [e-mail].

We are an equal opportunities employer and welcome applications from all sections of the community.