Support Coordinator

NCG; Carlisle; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Generous Annual Leave

Flexible Working

Student Discount

Government Pension Schemes

Cycle to Work

Employee Assistance Programme

Job summary

NCG Carlisle College is seeking an organised, compassionate and proactive Support Coordinator to coordinate learner support for those with additional needs and ensure they receive the right support to reach their potential.

You will timetable 1:1 and small group support, oversee support colleagues, contribute to assessment and planning processes, and help ensure resources are used effectively to meet student needs, in collaboration with curriculum teams.

Qualifications

• Excellent organisational and communication skills.
• Experience of coordinating support, resources or staff teams.
• A commitment to inclusion and student success.
• Strong relationship-building skills and a collaborative approach.
• The ability to manage competing priorities in a busy environment.

Responsibilities

• Coordinate and timetable support across the college.
• Work with students to identify support needs and develop support plans.
• Support and develop a team of support colleagues.
• Monitor quality, compliance and effective use of resources.
• Work collaboratively with curriculum and support teams to deliver positive outcomes for learners.
• Contribute to service improvement, staff training and inclusive practice.

Skills

Organisational skills

Communication skills

Coordinating support

Inclusion & student success

Relationship building

Priority management

Job description

Support Coordinator

ROLE DESCRIPTION

We are seeking an organised, compassionate and proactive Support Coordinators to coordinate support for learners with additional needs and ensure they receive the right support to achieve their potential.

Working closely with curriculum and support teams, you will manage the allocation of 1:1 and small group support, oversee support colleagues, contribute to assessment and planning processes, and help ensure resources are used effectively to meet student needs.

What you'll do

• Coordinate and timetable support across the college.
• Work with students to identify support needs and develop support plans.
• Support and develop a team of support colleagues.
• Monitor quality, compliance and effective use of resources.
• Work collaboratively with curriculum and support teams to deliver positive outcomes for learners.
• Contribute to service improvement, staff training and inclusive practice.

What we're looking for

• Excellent organisational and communication skills.
• Experience of coordinating support, resources or staff teams.
• A commitment to inclusion and student success.
• Strong relationship‑building skills and a collaborative approach.
• The ability to manage competing priorities in a busy environment.

As a valued colleague of Carlisle College, you'll join an inspiring and passionate team and be welcomed into a larger community of supportive colleagues at NCG. When you become part of our team, you'll be given every opportunity to develop, progress and thrive and receive benefits that put your wellbeing first.

Interview date: Friday 16 th October 2026

EMPLOYEE BENEFITS

NCG is a great place to work, with a whole host of benefits such as:

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

For more information, please see our website - Our Benefits

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website - Values and Strategy