Support Worker

Waythrough; Devon and Torbay; Presencial; GBP 26 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

27 days leave + bank holidays

Pension with employer contribution

Life assurance (3× salary)

Resumo da oferta

Waythrough, a leading UK mental health and social support charity, is seeking a Support Worker in Newton Abbot (South Devon). You will provide recovery-focused support to people with substance use issues, deliver interventions, and work with a multi-disciplinary team to ensure continuity of care.

The role includes group work, 1:1 meetings, and collaboration with partner agencies. The position offers full-time hours, a fixed-term contract, and salary between £25,877.80 and £30,868.31 per year,

Qualificações

• Knowledge and understanding of substance misuse and recovery.
• Experience in planning and prioritising own workload to deliver high standards.
• Understanding of safeguarding.
• Understanding of group work, dynamics and facilitation.
• Excellent communication, organisation and time management skills.
• Ability to work well in a team with diverse people/organisations.
• Basic IT skills and proficiency with Microsoft Teams.
• Proficiency in Microsoft Word and PowerPoint.
• Holding a full UK Driving Licence.

Responsabilidades

• Manage a caseload autonomously and deliver psychosocial interventions.
• Undertake ongoing assessments, risk assessments and referrals within the community in a multi-disciplinary team.
• Facilitate group sessions with participants of diverse backgrounds.
• Collaborate with partnership agencies to ensure continuity of care and support.

Conhecimentos

Substance misuse knowledge

Recovery-focused approach

Communication skills

Teamwork

Full UK driving licence

Microsoft Teams

Microsoft Word

PowerPoint

Ferramentas

Microsoft Teams

Microsoft Word

PowerPoint

Descrição da oferta de emprego

Support Worker Location: Newton Abbot (with some work at other community hubs in South Devon.) Working Hours: Monday to Friday, 37 hours per week Contract Type: Full-time, fixed term Salary: £25,877.80 - £30,868.31 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

As a Support Worker, you will work as part of a team to provide recovery-focused support, information, advice, guidance and structured interventions to people with problematic drug and alcohol use. To deliver continuity of care through effective working with partnership agencies and contribute to administrative tasks including the collection and inputting of data. Working alongside Recovery Workers and the wider team to enhance service users' experience and offer meaningful interventions such as 1:1 meetings, group work, clinical appointments, daily duty support, needle exchange, & working alongside our volunteers.

What You’ll Do

• Working autonomously to manage a caseload of our service users, including delivering a range of psychosocial interventions.
• Working as part of a multi-disciplinary team to undertake ongoing assessments, risk assessments, and appropriate referrals within the community.
• Facilitating group sessions with a range of individuals of varying backgrounds.
• Working with partnership agencies to ensure continuity of care and support.
• Providing duty cover for individuals accessing our services.

To Succeed in This Role, You’ll Need:

• A knowledge and understanding of substance misuse and recovery.
• Experience of managing, planning, and prioritising your own workload, delivering work of a high standard.
• An understanding of safeguarding.
• An understanding of group working, group dynamics and group facilitation.
• Excellent communication, organisation and time management skills.
• The ability to work well in a team environment alongside a range of people and organisations.
• You must have basic IT skills and know how to use Microsoft Teams.
• You must be proficient with Microsoft Word and PowerPoint.
• You must hold a full UK Driving Licence.

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

Closing Date: 2026-11-13

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.