Support Assistant - Part time 30hrs pw

Delta Housing; Southend-on-Sea; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Learning and development opportunities

Robust employee reward programme

Free and confidential Employee Assist-

Volunteering programme

25 days pro rata annual leave + bank/p

Job summary

Delta Housing is seeking a part-time Support Assistant (30 hours per week) to deliver high-quality person-centred support across daily living activities and tenancy sustainment. The role requires on-site presence with flexibility across shifts, and Delta’s hybrid working policy applies.

Salary is £21,265 per annum with development opportunities and an employee rewards program. You will work with individuals, families and professionals to implement and monitor support plans, ensuring safeguarding

Qualifications

• QCF level 3 (or working towards this qualification).
• Ability to effectively work both alone and as part of a team.
• Commitment to delivering excellence in customer service.
• Basic understanding and promotion of the needs, rights, equality and diversity of the people we support.
• Ability to communicate effectively orally, in writing, and electronically with colleagues, professionals and the people we support.

Responsibilities

• To support individuals with daily living activities, including personal care, tenancy sustainment goal setting and participation in meaningful activities.
• Contribute to the development, implementation, monitoring and review of support plans to reflect individual needs, aspirations and outcomes.
• Ensure all support is delivered in line with organisational policies, procedures, legislative requirements and safeguarding, health and safety standards.
• Support the safe operation of the service, including medication administration, appointment support, and completion of routine operational tasks.
• Communicate effectively with individuals, colleagues, families and partner professionals to ensure coordinated and responsive support.

Skills

Teamwork

Customer service

Communication

Equality & diversity

Education

QCF level 3 (or working towards)

Job description

We are looking for a Support Assistant on a part time basis of 30 hours a week spread across different shifts to provide high-quality person centred support to individuals in all aspects of daily living, promoting independence, tenancy sustainment, community engagement, and positive outcomes while ensuring services are delivered in line with Delta’s values, policies and procedures.

What you'll be doing

• To support individuals with daily living activities, including personal care, tenancy sustainment goal setting and participation in meaningful activities.
• Contribute to the development implementation, monitoring and review of support plans to ensure they reflect individual needs, aspirations and outcomes.
• Ensure all support is delivered in accordance with organisational policies, procedures, legislative requirements, and safeguarding, health and safety standards.
• Support the safe operation of the service, including medication administration, appointment support, and completion of routine operational tasks.
• Communicate effectively with individuals, colleagues, families, and partner professionals to ensure coordinated and responsive support.

What we are looking for

• QCF level 3 (or working towards this qualification).
• The ability to effectively both alone and as part of a team
• Commitment to always delivering excellence in customer service.
• Basic understanding and promoting the needs, rights equality, and diversity of the people we support.
• The ability to communicate effectively orally, in writing, electronically with colleagues, interested other professionals and the people we support.

Please note the office expectancy of this role is as follows: This role requires you to be based on site for the 30 hours per week. We require flexibility around working hours as shifts may vary on a weekly basis.

• The salary for this post will be £21,265 Per Annum.
• Learning and development opportunities
• Robust employee reward and recognition programme
• Free and confidential Employee Assistance Programme
• Volunteering programme
• 25 days pro rata annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
• 30 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.