Support Assistant - Part time 30hrs pw

The Methodist Church in Britain; England; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Learning & development

Healthcare plan

Employee rewards

EAP

Volunteering

Pension scheme

Leave entitlement

Flexible working

Job summary

Estuary Housing Association is seeking a part-time Support Assistant to work 30 hours per week across shifts at our site-based service. You will assist residents with daily living, personal care and tenancy sustainment, contributing to support plans and ensuring safe service delivery, including medication administration and health-related tasks.

The role requires a Level 3 qualification (or progress towards one) and a flexible approach as shifts may vary week to week.

Qualifications

• QCF Level 3 or working towards it.
• Ability to work both independently and in a team.
• Commitment to customer service excellence.
• Understanding of equality, rights and diversity.

Responsibilities

• Support individuals with daily living and tenancy goals.
• Develop, implement, monitor and review support plans.
• Deliver care in line with policies, safeguarding and safety standards.
• Assist with medication administration and appointment support.
• Coordinate with families and professionals for responsive support.

Skills

Teamwork

Customer service

Equality & diversity

Communication (oral, written, digital)

Education

QCF Level 3 or higher

Job description

Estuary Housing Association is recruiting a part-time Support Assistant for 30 hours a week across shifts. The post supports individuals with daily living, from personal care to tenancy sustainment and community participation, and involves contributing to support plans and the safe running of the service, including medication administration. It is site-based, with shifts that may change week to week, so flexibility is needed. A Level 3 qualification, or working towards one, is required.

What the job involves

• Support individuals with daily living, including personal care, tenancy sustainment goals and meaningful activities
• Contribute to developing, implementing, monitoring and reviewing support plans
• Deliver all support in line with organisational policies, legislation, safeguarding and health and safety standards
• Support the safe running of the service, including medication administration, appointment support and routine operational tasks
• Communicate with individuals, colleagues, families and partner professionals to coordinate responsive support

What’s required

Qualifications

• QCF Level 3, or working towards it

Skills & knowledge

• Working effectively alone and as part of a team
• Commitment to excellence in customer service
• Basic understanding of, and commitment to promoting, the needs, rights, equality and diversity of the people supported
• Communicating effectively orally, in writing and electronically with colleagues, other professionals and people supported

Other

• Based on site for the 30 hours a week
• Flexibility around working hours, as shifts may vary weekly

What’s offered

• Learning and development opportunities
• Healthcare cash plan
• Employee reward and recognition programme
• Free and confidential Employee Assistance Programme
• Volunteering programme
• Competitive pension scheme
• 25 days pro rata annual leave plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day
• Flexible working by agreement with line manager, and a hybrid working policy