Support Assistant Level 4

Newcastle City Council; Newcastle upon Tyne; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Training and support

Enhanced sick pay up to 26 weeks

Local Government pension scheme

Health and wellbeing policies

Car lease / bike to work

Job summary

St Benet Biscop Catholic Academy invites applications for a calm and self-motivated Support Assistant – Level 4 to support students with self-regulation and engagement. You will work within the pastoral team, delivering interventions, monitoring progress, and supporting reintegration into mainstream lessons in a Catholic environment.

Applicants should have experience managing behaviours, strong communication skills, and a commitment to safeguarding.

Qualifications

• Experience in helping students manage behaviours through self-regulation and re-engagement with learning.
• Ability to de-escalate challenging behaviours and build positive relationships with students.

Responsibilities

• Supervise and support students in enhanced provisions.
• Deliver structured interventions and activities to improve engagement and progress.
• Track impact of interventions and provide feedback to pastoral staff and SENCo.

Skills

De-escalation

Communication

Behaviour support

Pastoral support

Education

Level 4 Support Assistant qualification

Job description

St Benet Biscop Catholic Academy
Ridge Terrace
Bedlington
NE22 6ED

Required from November 2026

Are you an experienced and dedicated individual with a passion for helping students manage their behaviours through self regulation, re-engage with learning, and succeed in school? Do you have the experience and skills to make a real difference in a nurturing educational environment? If so, we have an exciting opportunity for you.

We are seeking a calm, consistent, self-motivated Support Assistant – Level 4, to support students. This is a vital role in our pastoral structure, helping to provide immediate self regulation and behaviour support while working to address the root causes of disengagement and disruption.

The Support Assistant – Level 4, will supervise and support students in our enhanced provisions who may not have not met expectations of the school or classroom environment or are struggling to fully engage with mainstream lessons; promoting positive behaviour, reflection, and reintegration into mainstream lessons. They will maintain a calm, structured and respectful environment that supports learning and accountability. They will deliver structured interventions and activities, track the impact of these interventions, monitor students’ engagement and progress, and provide feedback to key staff; working closely with the pastoral team, SENCo and external professionals where appropriate.

We welcome applications from professional, conscientious individuals, who are confident in de‑escalating challenging behaviours and establishing excellent relationships with our students, someone with high expectations that encourage them to fulfil their potential. You must be a confident communicator and feel passionately about making a difference in the lives of young people.

St Benet Biscop is a popular and oversubscribed school which is highly regarded within the community and we offer a high-quality education in a Catholic / Christian environment. St Benet Biscop is part of the Bishop Bewick Catholic Education Trust; a large trust consisting of 39 schools. The school has good public transport links into Newcastle Upon Tyne and the surrounding local area.

This is an exciting time to join St Benet Biscop. It is a great place to work and provides excellent job satisfaction. It is a very happy school with an open, supportive and positive working environment. In our recent Ofsted inspection, in January 2023, we were graded as “good” in all areas.

Ofsted highlighted:

• “There is a strong sense of community at St Benet Biscop.”
• “Pupils get along well with each other and with the staff.”
• “Lessons proceed calmly, and pupils engage well with their learning.”
• “Staff say senior leaders consider their workload and listen to their views.”
• “Staff at the school have a good understanding of safeguarding because they are well trained.”

This is a fantastic opportunity to join our school community and we are looking for an energetic and passionate individual, with excellent organisational and interpersonal skills who will impact positively in this role. Applicants should clearly indicate in their supporting statement what they could bring to this role in terms of experience.

An excellent benefits package is offered including the following:

• A competitive salary
• Access to training and support
• Enhanced sick pay of up to 26 weeks full pay (after qualifying period)
• Eligible to be part of the Local Government pension scheme (current employer contribution rate of 18.1%).
• Family friendly BBCET policies and practices that promote health and wellbeing
• Access to car lease, bike to work and local travel pass salary sacrifice scheme

If you would like to have an informal discussion about the role or a tour of the school prior to applying, please contact the school.

Applications from all denominations are welcome.

Closing date for applications: by noon Friday 16 October 2026

We encourage all interested applicants to submit their applications promptly. We reserve the right to appoint in advance of the closing date and may invite exceptional applicants for an early interview in advance of the closing date.

We are committed to safeguarding and promoting the welfare of children and young people. The successful candidates will be subject to an enhanced disclosure through the Disclosure and Barring Service and additional recruitment checks.