Support Assistant

Comfort Care Services Ltd; Uxbridge; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

28 days annual leave

Full/Part time shifts available

Company Pension Scheme

Mileage paid

Car insurance paid

Enhanced Adult Workforce DBS paid

Paid training

Job summary

Comfort Care Services Ltd in the UK is seeking a dedicated Support Assistant to deliver client-centered support in our housing services. You will work under management direction and follow company procedures to safeguard and assist service users.

The role offers full and part-time shifts, mileage paid, a company pension, DBS paid, and mandatory training. You will assist with daily living tasks, transport, appointments and wellbeing.

Qualifications

• QCF Level 2 (or equivalent) in Health and Social Care, with at least two years' care experience.
• Ability to transfer daily living skills to service users.
• Competence in MS Office and Internet applications.
• Strong English spoken, listening and written communication skills.
• Full driving licence and use of own car.

Responsibilities

• Support Manager, Team Leader and Senior Staff in day-to-day operations of supported housing units.
• Liaise with internal and external stakeholders to maximise SU interests.
• Maintain and update SU records and house records.
• Support SUs to develop independence, health and daily living skills.
• Promote safety, confidentiality and respectful treatment of service users.

Skills

English proficiency

Office software

Driving licence

Education

QCF Level 2 in Health and Social Care

Tools

Microsoft Office

Job description

Job Description: Support Assistant

Scroll down to find an indepth overview of this job, and what is expected of candidates

Responsible To: Service Manager/Team Leader or other Manager as designated by the company

Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures.

Summary Of Benefits

• Competitive hourly rate depending on experience
• 28 days annual leave (pro rata for part time hours)
• Full time and part time shifts available
• Company Pension Scheme
• Mileage paid for business use
• Car business insurance paid
• Enhanced Adult Workforce DBS paid
• Paid training – mandatory and care certificates

Specific Duties:

• Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s).
• Maximisation of SU interests by liaising with internal and external stakeholders; and

implementation of each SUs support plan.

• Safeguarding the rights and dignity of each SU.
• Fostering of a positive environment in which SUs are actively engaged.
• Conducting daily assessment of SUs mental and physical state; updating associated records and informing management.
• Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms.
• Personal delivery of physical and mental support to SUs.
• Promoting SUs health and assist in their accurate medication.
• Promoting SUs hygiene and personal presentation.
• Supporting SUs with developing social skills and future independent living.
• Supporting SUs with their daily living skills and domestic chores.
• Supporting SUs with scheduling and attending appointments and day time activities.
• Supporting SUs to use public transport.
• Encouraging and motivating SUs into employment, voluntary work and/or education.
• Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation.
• Accurate and timely update of SUs and house records.
• Conducting regular two-way communication with SUs and management.
• Key Work with designated SUs; and delivery of specific support as outlined in their support plans.
• Successfully achieving the individual objectives set by the company.
• Enhancing current operations through continuous improvement.

Generic Duties:

• The maintenance of confidentiality of all information unless otherwise permitted by management.
• Full compliance with company’s vision, values, policies and procedures.
• Compliance with legislation and GSCC Code of Conduct as reflected in company procedures.
• Undergo training and professional development as directed by the company.
• Work in a manner that promotes team work and a collegial environment.
• Active and positive promotion of the company’s image and brand.
• Other duties that may be assigned by management.

Qualifications:

• Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment.
• Strong living skills that can be transferred to service users i.e. all daily living skills etc.
• Competence in the use of Microsoft Office and Internet applications.
• Strong English spoken, listening and written communication skills.
• Full driving licence required and use of own car.
• All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment.
• All staff are expected to respect the requirements under the Data Protection Act 1998.
• All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974